| Synopsis | 第1-6页 |
| 摘要 | 第6-14页 |
| Introduction | 第14-16页 |
| Chapter 1 The Importance and Complexity of Interpreting Quality Perception | 第16-29页 |
| ·The development and professionalization of interpreting | 第16-17页 |
| ·The development of interpreting research | 第17-18页 |
| ·Interpreting quality assessment-immediate research focus | 第18-24页 |
| ·Review of Western research on quality assessment | 第18-22页 |
| ·Development of domestic research on quality assessment | 第22-24页 |
| ·Review of major criteria of interpreting assessment | 第24-25页 |
| ·The complexity of interpreting quality assessment | 第25-29页 |
| ·Interpreter as communication-facilitator | 第26页 |
| ·Interpreter as server | 第26-29页 |
| ·Toward the speaker | 第27页 |
| ·Toward the listener | 第27页 |
| ·Toward the client | 第27-29页 |
| Chapter 2 Interpreting Quality Assessment of Major International Organizations | 第29-36页 |
| ·Association Internationale des Interpr(?)tes de Conf(?)rence(AIIC) | 第29-31页 |
| ·Functions of AIIC | 第29-30页 |
| ·Assessment criteria of AIIC | 第30-31页 |
| ·The Directorate General for Interpretation(DG Interpretation) | 第31-32页 |
| ·Functions of DG Interpretation | 第31-32页 |
| ·Assessment criteria of DG Interpretation | 第32页 |
| ·United Nations Interpretation Service | 第32-33页 |
| ·Functions of United Nations Interpretation Service | 第32-33页 |
| ·Assessment criteria of United Nations Interpretation Service | 第33页 |
| ·Content and Packaging | 第33-36页 |
| Chapter 3 The Importance of Packaging | 第36-44页 |
| ·Quality vs.perceived quality | 第36-39页 |
| ·Listener-oriented professional standards | 第37-39页 |
| ·Packaging as a part of quality perception | 第39页 |
| ·Packaging's Impact on Quality Perception | 第39-41页 |
| ·Packaging as a production/delivery technique | 第41-42页 |
| ·Packaging in SI vs.in CI | 第42-44页 |
| Chapter 4 Several Aspects of Packaging | 第44-78页 |
| ·Public Speaking Skills | 第44-51页 |
| ·Definition of public speaking | 第44页 |
| ·The importance of public speaking skills | 第44-48页 |
| ·Development of public speaking skills | 第48-51页 |
| ·Criteria of good public speaking | 第48-49页 |
| ·Approaches to public speaking | 第49-51页 |
| ·Vocal rendering | 第51-73页 |
| ·Voice projection | 第53-62页 |
| ·Quality of Voice | 第56-58页 |
| ·Volume | 第58-59页 |
| ·Pitch and Intonation | 第59-62页 |
| ·Articulation | 第62页 |
| ·Rate of delivery | 第62-65页 |
| ·Rate of delivery in SI | 第62-63页 |
| ·Rate of delivery in CI | 第63-65页 |
| ·Pause | 第65-70页 |
| ·Definition and classification of pause | 第65-66页 |
| ·The Importance of Pause | 第66-67页 |
| ·The application of pauses in interpretation | 第67-70页 |
| ·Fluency | 第70-72页 |
| ·Definition of fluency | 第70-71页 |
| ·Importance of observable fluency | 第71页 |
| ·Fluency in SI vs.in CI | 第71-72页 |
| ·Microphone manners | 第72-73页 |
| ·Eye contact | 第73-76页 |
| ·The importance of eye contact | 第74页 |
| ·How to make eye contact | 第74-76页 |
| ·Packaging as a whole | 第76-78页 |
| Chapter 5 Packaging Enhancement | 第78-86页 |
| ·The potential of a strategic use of packaging | 第78页 |
| ·Public speaking enhancement | 第78-82页 |
| ·Public speaking enhancement for students majoring in foreign languages | 第78-79页 |
| ·Public speaking enhancement for students majoring in interpreting | 第79-82页 |
| ·Two learning models | 第82-84页 |
| ·Feedback Loop | 第82-83页 |
| ·Model of Information Processing and Decision Making Process | 第83-84页 |
| ·Limitations of this study | 第84-86页 |
| Conclusion | 第86-88页 |
| Bibliography | 第88-94页 |
| Acknowledgements | 第94页 |
