| Abstract in English | 第1-7页 |
| Abstract in Chinese | 第7-13页 |
| Chapter One Introduction | 第13-22页 |
| ·Conceptualizations | 第13-17页 |
| ·Research questions | 第17-18页 |
| ·Significance | 第18-19页 |
| ·Organizational structure | 第19-21页 |
| Notes to Chapter one | 第21-22页 |
| Chapter Two Previous Studies on Argumentative Discourse | 第22-42页 |
| ·Normative studies of argument | 第22-28页 |
| ·Aristotle’s contribution | 第22-25页 |
| ·The Toulmin model | 第25-27页 |
| ·The informal logic movement | 第27-28页 |
| ·Normative pragmatics | 第28-33页 |
| ·The pragma–dialectics | 第28-32页 |
| ·The Jackson–Jacobs model | 第32-33页 |
| ·Descriptive studies of argument | 第33-39页 |
| ·Content types of conflict talk | 第35页 |
| ·Oppositional turn construction | 第35-37页 |
| ·Closing of conflict talk and conflict talk outcomes | 第37-39页 |
| ·Critical comments | 第39-41页 |
| Notes to Chapter one | 第41-42页 |
| Chapter Three Theoretical Framework | 第42-60页 |
| ·Discourse analysis | 第42-46页 |
| ·Definitions of discourse analysis | 第43-44页 |
| ·Approaches to discourse analysis | 第44-46页 |
| ·Conflict talk as a discourse | 第46页 |
| ·Pragma-rhetoric approach | 第46-59页 |
| ·The marriage of pragmatics and rhetoric | 第47-56页 |
| ·Pragma-rhetoric approach to conflict talk | 第56-59页 |
| Notes to Chapter one | 第59-60页 |
| Chapter Four Research Procedure and Method | 第60-67页 |
| ·Data collection | 第60-61页 |
| ·Transcription conventions | 第61-63页 |
| ·Data analysis | 第63-64页 |
| ·Research method | 第64-66页 |
| Notes to Chapter one | 第66-67页 |
| Chapter Five Sequential Organization of Conflict Talk | 第67-124页 |
| ·An overview: sequence, sequential organization and sequentiality. | 第67-69页 |
| ·Sequential organization of initiation | 第69-79页 |
| ·Sequential organization of opposition | 第79-106页 |
| ·Sequential organization of termination | 第106-123页 |
| Notes to Chapter one | 第123-124页 |
| Chapter Six Argumentation Analysis: Rhetorical Reasoning and Argumentation | 第124-155页 |
| ·Reasoning as one of the central components of conflict talk | 第124-126页 |
| ·Forms of inductive reasoning | 第126-132页 |
| ·Forms of deductive reasoning | 第132-136页 |
| ·Forms of fallacies | 第136-143页 |
| ·Patterns of argumentation structure | 第143-154页 |
| Notes to Chapter one | 第154-155页 |
| Chapter Seven Strategies of Conflict Talk Management | 第155-182页 |
| ·An overview of interpersonal rhetoric: politeness involved in conflict talk | 第156-158页 |
| ·Mitigated strategies | 第158-163页 |
| ·Moderated strategies | 第163-165页 |
| ·Intensified strategies | 第165-172页 |
| ·Antagonized strategies | 第172-177页 |
| ·Frequency of the four kinds of strategies | 第177-179页 |
| ·Reconsidering disagreement as dispreferred act | 第179-181页 |
| Notes to Chapter one | 第181-182页 |
| Chapter Eight Types of Conflict Talk and Their Functions | 第182-191页 |
| ·Types of conflict talk | 第182页 |
| ·Constructive functions of non-aggressive conflict talk | 第182-187页 |
| ·Destructive functions of aggressive conflict talk | 第187-190页 |
| Notes to Chapter one | 第190-191页 |
| Chapter Nine Conclusion | 第191-199页 |
| ·Summary of major findings | 第191-195页 |
| ·Contributions of the current research | 第195-197页 |
| ·Limitations of this study and future research directions | 第197-199页 |
| Bibliography | 第199-210页 |
| Acknowledgements | 第210-211页 |
| 在读期间公开发表论文及著作情况 | 第211页 |
