| ACKNOWLEDGEMENTS | 第1-7页 |
| ABSTRACT | 第7-10页 |
| 摘要 | 第10-18页 |
| Chapter One INTRODUCTION | 第18-21页 |
| ·Brief Introduction of the Study | 第18页 |
| ·Significance of the Study | 第18-20页 |
| ·Overall Structure of the Thesis | 第20-21页 |
| Chapter Two LITERATURE REVIEW | 第21-39页 |
| ·Speech Acts Theory | 第21-23页 |
| ·Theory about Request | 第23-28页 |
| ·Cross-cultural Speech Act Research Project (CCSARP) | 第24-25页 |
| ·Request segments | 第25-26页 |
| ·The orientations of speakers and hearers | 第26-27页 |
| ·Request strategy | 第27-28页 |
| ·Politeness Theory | 第28-33页 |
| ·Leech's politeness principle (PP) | 第29-30页 |
| ·Brown and Levinson's face-saving theory of politeness | 第30页 |
| ·Criticism of universality of face | 第30-32页 |
| ·Gu Yueguo's politeness principle | 第32-33页 |
| ·Related Research Abroad | 第33-34页 |
| ·Related Research at Home | 第34-39页 |
| Chapter Three METHODOLOGY | 第39-43页 |
| ·Research Questions | 第39页 |
| ·Research Designs | 第39-43页 |
| ·Quantitative design | 第39-41页 |
| ·Subjects | 第40页 |
| ·Instrument | 第40页 |
| ·Data collection and data analysis | 第40-41页 |
| ·Qualitative design | 第41-43页 |
| ·Subjects | 第41-42页 |
| ·Instrument | 第42页 |
| ·Data collection and analysis | 第42-43页 |
| Chapter Four RESULTS AND DISCUSSION | 第43-71页 |
| ·Results and Discussion about the Quantitative Research | 第43-58页 |
| ·Frequency of use of the request strategy | 第44-46页 |
| ·Comparison: distribution of main request strategy categories in the six situational sets | 第46-49页 |
| ·Comparison: major variables in the use of request strategies | 第49-54页 |
| ·Social distance and dominance | 第50-54页 |
| ·Social distance and the embedded cultural factors | 第50-52页 |
| ·Dominance and the embedded cultural factors | 第52-54页 |
| ·Modifiers of requests | 第54-57页 |
| ·Alerters and the embedded cultural factors | 第55-56页 |
| ·Upgraders and the embedded cultural factors | 第56页 |
| ·"Qing" and "please" and the embedded cultural factors | 第56-57页 |
| ·The different placements of supportive moves and the embedded cultural factors | 第57-58页 |
| ·Summary | 第58页 |
| ·Result and Discussion about the Qualitative Research | 第58-71页 |
| ·The implication of different politeness system in Chinese and English | 第58-60页 |
| ·Analysis of different cultural factors | 第60-71页 |
| ·Collectivism versus individualism | 第61-63页 |
| ·Power distance | 第63-65页 |
| ·Reason for different alerters | 第65-67页 |
| ·Reason for different upgraders | 第67页 |
| ·Reason for different use of "qing" and "please" | 第67-69页 |
| ·Reason for different place of supportive moves | 第69-71页 |
| Chapter Five CONCLUSION | 第71-75页 |
| ·Major Findings | 第71-72页 |
| ·Pedagogical Implication | 第72-73页 |
| ·Limitation and Suggestion for Future Research | 第73-75页 |
| References | 第75-79页 |
| Appendix Ⅰ: Questionnaire of Requests (the English Version) | 第79-82页 |
| Appendix Ⅱ: Questionnaire of Requests (the Chinese Version) | 第82-84页 |
| Appendix Ⅲ Interview Transcription | 第84-86页 |
| Appendix Ⅳ: 攻读硕士学位论文期间撰写的论文 | 第86页 |
