| Acknowledgements | 第1-6页 |
| 摘要 | 第6-7页 |
| Abstract | 第7-11页 |
| Chapter 1 Introduction | 第11-15页 |
| ·The Purpose of the Thesis | 第11-12页 |
| ·The Significance of the Thesis | 第12-13页 |
| ·Research Methodology and Data Collection | 第13-14页 |
| ·Outline of the Thesis | 第14-15页 |
| Chapter 2 Literature Review | 第15-25页 |
| ·The Previous Research on Interpersonal Meaning | 第15-20页 |
| ·Definition of Interpersonal Meaning | 第15-16页 |
| ·Studies on Interpersonal Meaning abroad | 第16-19页 |
| ·Studies on Interpersonal Meaning at home | 第19-20页 |
| ·A Brief Review of Business Letters of Claim | 第20-23页 |
| ·Definition of Business Letters of Claim | 第20-21页 |
| ·Language Features of Business Letters of Claim | 第21-22页 |
| ·Previous Study of Business Letters of Claim | 第22-23页 |
| ·The Relationship between Letters of Claim and Interpersonal Function Theory | 第23-24页 |
| ·Summary | 第24-25页 |
| Chapter 3 Theoretical Framework | 第25-37页 |
| ·An Introduction to Systemic-Functional Grammar | 第25-26页 |
| ·Halliday's Interpersonal Model | 第26-36页 |
| ·Person System | 第27-28页 |
| ·Mood System | 第28-32页 |
| ·Speech Roles and Functions | 第29-31页 |
| ·Structure of the Mood | 第31-32页 |
| ·Modality System | 第32-36页 |
| ·Two Categories of Modality | 第33-34页 |
| ·Three Values of Modality | 第34-35页 |
| ·Realizations of Modality | 第35-36页 |
| ·Summary | 第36-37页 |
| Chapter 4 Analysis of Interpersonal Meaning in Letters of Claim | 第37-61页 |
| ·Realization of Interpersonal Meanings in Person System | 第37-45页 |
| ·Interpersonal Meanings Realized by the First Person Pronouns | 第39-42页 |
| ·The First Person Plural Form We | 第39-41页 |
| ·The First Person Singular Form I | 第41-42页 |
| ·Interpersonal Meanings Realized by the Second Person Pronouns | 第42-43页 |
| ·Interpersonal Meanings Realized by the Third Person Pronouns | 第43-44页 |
| ·Summary | 第44-45页 |
| ·Realization of Interpersonal Meanings in Mood | 第45-51页 |
| ·Interpersonal Meanings Realized by Declatives | 第46-48页 |
| ·Interpersonal Meanings Realized by Imperatives | 第48-49页 |
| ·Interpersonal Meanings Realized by If-clause | 第49-50页 |
| ·Summary | 第50-51页 |
| ·Realization of Interpersonal Meanings in Modality | 第51-61页 |
| ·Interpersonal Meanings Realized by Modal Verbs | 第51-55页 |
| ·Interpersonal Meanings Realized by Modal Adjuncts | 第55-58页 |
| ·Interpersonal Meanings Realized by Metaphorical expressions | 第58-60页 |
| ·Summary | 第60-61页 |
| Chapter 5 Conclusion | 第61-65页 |
| ·Major Findings | 第61-63页 |
| ·Implications | 第63页 |
| ·Limitations | 第63-65页 |
| Bibliography | 第65-68页 |
| Appendix | 第68-89页 |
| Papers Published During the Study for M.A.Degree | 第89页 |
