| Acknowledgement | 第1-6页 |
| 摘要 | 第6-7页 |
| Abstract | 第7-10页 |
| Chapter One: Introduction | 第10-13页 |
| ·Background | 第10-11页 |
| ·The Research Objective | 第11-12页 |
| ·The Research Content | 第12-13页 |
| Chapter Two: Performance Management & Performance Management System | 第13-30页 |
| ·Performance Management | 第13-19页 |
| ·The Evolution of Performance Management | 第13-16页 |
| ·The Purpose of Performance Management | 第16-18页 |
| ·The New Mission Of Performance Management | 第18-19页 |
| ·The Development Of An Organization’s Performance Management System | 第19-30页 |
| ·The Feasible Approach To Develop A Performance Management System | 第22-26页 |
| ·The Key Imperatives of Performance Management | 第26-30页 |
| Chapter 3: ABB And Its People Strategy | 第30-43页 |
| ·ABB, A Global Leader In Power & Automation Technologies | 第30页 |
| ·ABB’s Mission and Vision | 第30-37页 |
| ·ABB’s Vision of People | 第37-41页 |
| ·ABB’s Human Resource Structure | 第41-43页 |
| CHAPTER 4: ABB’s Talent Identification Oriented Performance Management System | 第43-77页 |
| ·The Components of ABB’s Performance Management System | 第43-45页 |
| ·ABB’s Performance Management Process | 第45-49页 |
| ·The Stage of Performance Development Appraisal (PDA) | 第49-60页 |
| ·The Purpose of Performance Management Appraisal (PDA) | 第49-50页 |
| ·The Performance Review | 第50-54页 |
| ·The Performance Plan, Setting Target – Results & Behavior | 第54-55页 |
| ·Setting Behavior Targets- ABB’s Working Culture Bases Behavior | 第55-58页 |
| ·Setting Development Targets: | 第58-60页 |
| ·The Stage of Talent Identification Process (TIP) | 第60-77页 |
| ·The Criteria of Identifying Potential | 第62-64页 |
| ·ABB’s Career Paths Model Where The Potential Is Built On | 第64-66页 |
| ·The Grading Of Potential Identified | 第66-69页 |
| ·The People Portfolio – Performance V.s. Potential | 第69-75页 |
| ·A Glimpse At Retention Risk Management | 第75-77页 |
| CHAPTER 5: The Consideration Of ABB’s Performance Management | 第77-81页 |
| ·The Possible Error To Be Avoid In Performance Review | 第77-78页 |
| ·The Pitfalls and Lessons Leart Of The Performance Management System | 第78-81页 |
| Chapter Six: Bibliography | 第81-83页 |
