| 中文摘要 | 第3-4页 |
| Abstract | 第4-5页 |
| Chapter 1 Introduction | 第10-16页 |
| 1.1 Background of the Study | 第10-13页 |
| 1.2 Research Questions | 第13页 |
| 1.3 Significance of the Study | 第13-14页 |
| 1.4 Structure of the Thesis | 第14-16页 |
| Chapter 2 Literature Review and Theoretical Framework | 第16-28页 |
| 2.1 Literature Review | 第16-25页 |
| 2.1.1 Definition of Interpersonal Conflict | 第16-17页 |
| 2.1.2 Definition of Conflict Talk | 第17-19页 |
| 2.1.3 Previous Studies on Conflict Talk | 第19-25页 |
| 2.1.3.1 Conflict Talk Studies Abroad | 第19-21页 |
| 2.1.3.2 Conflict Talk Studies at Home | 第21-25页 |
| 2.2 Theoretical Framework | 第25-28页 |
| 2.2.1 Brown & Levinson's Politeness Theory | 第25-26页 |
| 2.2.2 Interpersonal Communication Theory | 第26-28页 |
| Chapter 3 Methodology | 第28-32页 |
| 3.1 Data Collection | 第28-30页 |
| 3.2 Transcription of Conflict Talk Examples Data | 第30-32页 |
| Chapter 4 Data Analysis and Discussion | 第32-84页 |
| 4.1 A Quantitative Analysis of the Data Collected from Questionnaire Survey | 第32-42页 |
| 4.1.1 Procedure of Questionnaire Survey | 第32页 |
| 4.1.2 Current Situation of Interpersonal Conflicts and Conflict Talks Among Female College Students | 第32-35页 |
| 4.1.3 General Features of Female College Students' Conflict Talks | 第35-39页 |
| 4.1.4 Current Situation of University Education in Improving Students' Psychological Health and Interpersonal Relationship | 第39-42页 |
| 4.2 An Qualitative Analysis of Female College Students' Conflict Talks Data | 第42-72页 |
| 4.2.1 Procedure of Qualitative Survey | 第42-43页 |
| 4.2.2 Pragmatical Features of Female College Students' Conflict Talks in Initiating Stage | 第43-54页 |
| 4.2.2.1 Criticism | 第46-48页 |
| 4.2.2.2 Assertion | 第48-49页 |
| 4.2.2.3 Complaint | 第49-51页 |
| 4.2.2.4 Request | 第51-53页 |
| 4.2.2.5 Insult | 第53-54页 |
| 4.2.3 Pragmatical Features of Female College Students' Conflict Talks in Escalating Stage | 第54-64页 |
| 4.2.3.1 Explanation | 第55-57页 |
| 4.2.3.2 Opposing Questions | 第57-59页 |
| 4.2.3.3 Negation | 第59-62页 |
| 4.2.3.4 Repetition | 第62-64页 |
| 4.2.4 Ways for Female College Students to Terminate a Conflict Talk | 第64-72页 |
| 4.2.4.1 Withdrawal | 第64-66页 |
| 4.2.4.2 Concession | 第66-68页 |
| 4.2.4.3 Third Party Intervention | 第68-70页 |
| 4.2.4.4 Change of the topic | 第70-72页 |
| 4.3 Strategies to Manage Conflict Talks | 第72-84页 |
| 4.3.1 Politeness Strategies | 第72-76页 |
| 4.3.1.1 Off-record Politeness Strategies | 第74页 |
| 4.3.1.2 On-record Politeness Strategies | 第74-76页 |
| 4.3.2 Communicative Strategies | 第76-84页 |
| 4.3.2.1 Perspective of Individual | 第76-80页 |
| 4.3.2.2 Perspective of University Education | 第80-84页 |
| Chapter 5 Findings and Conclusion | 第84-87页 |
| 5.1 Major Findings of the Study | 第84-85页 |
| 5.2 Implications | 第85页 |
| 5.3 Limitations of the Study | 第85-86页 |
| 5.4 Suggestions for Further Research | 第86-87页 |
| Bibliography | 第87-92页 |
| Appendix 1 | 第92-95页 |
| Appendix 2 | 第95-96页 |
| Appendix 3 | 第96-100页 |
| Publications During the Postgraduate Program | 第100-101页 |
| Acknowledgements | 第101-102页 |
