| ACKNOWLEDGEMENTS | 第4-5页 |
| ABSTRACT | 第5页 |
| 摘要 | 第6-16页 |
| 1. Introduction | 第16-21页 |
| 1.1 Research Background | 第16-17页 |
| 1.2 Research Content, Purpose and Significance | 第17-18页 |
| 1.3 Research Methods | 第18页 |
| 1.4 Research Framework and Design | 第18-21页 |
| 2. Literature Review | 第21-34页 |
| 2.1 Concept of Performance Appraisal and Performance Management of Commercial Banks | 第21-25页 |
| 2.2 Development History and Trend of Performance Appraisal Methods of DomesticCommercial Banks | 第25-26页 |
| 2.3 Review of Performance Appraisal Methods of Foreign Commercial Banks | 第26-28页 |
| 2.4 Literature Review of Relevant Domestic and Foreign Studies | 第28-31页 |
| 2.5 Comments on Existing Research and Innovation in This Paper | 第31-34页 |
| 3. Case Description | 第34-43页 |
| 3.1 Profile of BG Bank | 第34-36页 |
| 3.2 Development History of Performance Appraisal Method of BG Bank | 第36-38页 |
| 3.3 Evaluation of BG Bank's Present Performance Appraisal Program | 第38-43页 |
| 3.3.1 Results of Present Performance Appraisal Program | 第40-41页 |
| 3.3.2 Disadvantages of Current Performance Appraisal Program | 第41-43页 |
| 4. Case Analysis | 第43-55页 |
| 4.1 Existing Problems of BG Bank's Present Performance Appraisal Program | 第43-51页 |
| 4.1.1 Unreasonable Indicator Settings | 第43-47页 |
| 4.1.2 Imbalance between Indicators and Resource Allocation | 第47-48页 |
| 4.1.3 Unreasonable Application of Performance Appraisal Results | 第48-51页 |
| 4.2 Analysis on Reasons for Existing Problems of BG Bank's Present Performance AppraisalProgram | 第51-55页 |
| 4.2.1 Overemphasis on Expansion of Scale in BG Bank's Strategic Objectives | 第51-52页 |
| 4.2.2 Low Subdivision Level of Performance Appraisal | 第52-53页 |
| 4.2.3 Immature Performance Appraisal Management Team | 第53-54页 |
| 4.2.4 Insufficient Involvement of Employees in Performance Appraisal | 第54-55页 |
| 5. Optimization Strategy for Performance Appraisal Program | 第55-74页 |
| 5.1 Principles and Ideas of Optimizing Performance Appraisal Program | 第55-60页 |
| 5.1.1 Design Performance Appraisal Program Based on Business Lines | 第57-58页 |
| 5.1.2 To Optimize Configuration of Indicators | 第58-59页 |
| 5.1.3 To Equip Sufficient Appraisal Management Teams | 第59-60页 |
| 5.2 The Optimized Performance Appraisal Program | 第60-69页 |
| 5.2.1 Performance Appraisal Program for Business Lines | 第60-67页 |
| 5.2.2 Performance Appraisal Program for a Branch | 第67-69页 |
| 5.3 Application of Performance Appraisal Program | 第69-71页 |
| 5.4 Implementation Measures of Performance Appraisal Program | 第71-74页 |
| 6 Conclusion | 第74-76页 |
| 6.1 Research Summary | 第74-75页 |
| 6.2 Limitation of the Research | 第75页 |
| 6.3 Inspiration of the Research and Direction for Future Research | 第75-76页 |
| REFERENCES | 第76-79页 |
| Appendix | 第79-80页 |
