| Abstract in Chinese | 第1-8页 |
| Abstract in English | 第8-10页 |
| Figures | 第10-11页 |
| Tables | 第11-12页 |
| Chapter 1 Introduction | 第12-15页 |
| ·Motivation of the Research | 第12-13页 |
| ·Significance of the Research | 第13-14页 |
| ·Organization of the Thesis | 第14-15页 |
| Chapter 2 Literature Review | 第15-34页 |
| ·Genre Analysis | 第15-20页 |
| ·Definition of Genre | 第16-18页 |
| ·Development of Genre Analysis | 第18-19页 |
| ·Genre Analysis in ESP | 第19-20页 |
| ·Schemata | 第20-24页 |
| ·Schema Theory | 第20-22页 |
| ·Definition of Move | 第22-24页 |
| ·Two Important Communicative Principles Related to Genre Analysis | 第24-26页 |
| ·Grice’s Cooperative Principle | 第24-25页 |
| ·Robin Lakoff’s Principle of Politeness | 第25-26页 |
| ·Some Studies of E-Mail as a Computer-Mediated Communication | 第26-34页 |
| ·Historical Background of Electronic Mail | 第27-28页 |
| ·Technical Support of Electronic Mail | 第28-29页 |
| ·Previous Research on CMC and E-Mail | 第29-31页 |
| ·Some Studies of E-Mail in Business Communication | 第31-34页 |
| Chapter 3 Method of Research and Data Collection | 第34-38页 |
| ·Method of Research | 第34-35页 |
| ·Data Collection | 第35-36页 |
| ·Data Analysis | 第36-38页 |
| Chapter 4 Results and Discussion | 第38-60页 |
| ·Formal Schemata of Business E-Mail | 第38-40页 |
| ·Classification of Different Purposes of Business E-Mail | 第40-41页 |
| ·Content Schemata of Business E-Mail | 第41-48页 |
| ·Distribution and Communicative Functions of the Moves and Steps | 第42-45页 |
| ·Case Study: Illustration of the Moves and Steps | 第45-48页 |
| ·Linguistic Features of Business E-Mail | 第48-60页 |
| ·Graphological Level | 第50-56页 |
| ·Misspelling | 第51-52页 |
| ·Punctuation Marks | 第52页 |
| ·Capitalization | 第52-53页 |
| ·Increased Use of Lower Case Letter | 第53页 |
| ·Abbreviations | 第53-54页 |
| ·Emoticons: New Graphic Conventions | 第54-56页 |
| ·Lexical Level: Frequent Use of Simple and Colloquial Words | 第56-57页 |
| ·Syntactic Level | 第57-60页 |
| ·Pervasive Occurrence of Minor Sentences | 第57-58页 |
| ·Frequent Employment of Simple Sentences | 第58-60页 |
| Chapter 5 A Comparison of Business E-Mail and Business Letter | 第60-66页 |
| ·Differences Between Business E-Mail and Business Letter in Formats | 第60-63页 |
| ·Differences Between Business E-Mail and Business Letter in Visual Design | 第63-64页 |
| ·Differences Between Business E-Mail and Business Letter in Language Features | 第64-66页 |
| Conclusion and Implications | 第66-71页 |
| Summary of the Research | 第66-67页 |
| Implications for Teaching | 第67-70页 |
| Limitations of the Present Study and Suggestions for Further Research | 第70-71页 |
| References | 第71-77页 |
| Acknowledgements | 第77-78页 |
| Appendix A （攻读学位期间所发表的学术论文） | 第78-79页 |
| Appendix B Business E-mail Samples | 第79-89页 |
| Appendix C Emoticons | 第89-91页 |
| Appendix D Abbreviations | 第91-93页 |
| Appendix E 详细中文摘要 | 第93-95页 |
