| Acknowledgements | 第1-5页 |
| Abstract | 第5-7页 |
| 摘要 | 第7-11页 |
| Chapter 1 Introduction | 第11-14页 |
| ·Purpose and Significance of the Study | 第11-12页 |
| ·Data Collection and Research Method | 第12-13页 |
| ·Composition of the Thesis | 第13-14页 |
| Chapter 2 Literature Review and Theoretical Framework | 第14-30页 |
| ·Literature Review | 第14-19页 |
| ·Definition and functions of Compliment and Criticism | 第14-15页 |
| ·Previous Studies on Compliment Abroad and at Home | 第15-17页 |
| ·Previous Studies on Criticism Abroad and at Home | 第17-19页 |
| ·Theoretical Framework | 第19-30页 |
| ·Nessa Wolfson's and Herbert's Study on Compliment | 第19-21页 |
| ·Speech Act Theory | 第21-24页 |
| ·Politeness Theory | 第24-26页 |
| ·Hofstede's Dimension of Cultural Value | 第26-30页 |
| Chapter 3 A Contrastive Analysis of Compliment in The Voices | 第30-46页 |
| ·Introduction of The Voice in America and The Voice of China | 第30-31页 |
| ·Compliments in The Voice of China and America | 第31-46页 |
| ·Compliment Topics in The Voice of China and America | 第31-34页 |
| ·Compliment Formulas in The Voice of China and America | 第34-38页 |
| ·Compliment Word Features in The Voice of China and America | 第38-41页 |
| ·Compliment Personal Pronouns in The Voice of China and America | 第41-43页 |
| ·Compliment Response in The Voice of China and America | 第43-46页 |
| Chapter 4 A Contrastive Analysis of Criticism in The Voices | 第46-69页 |
| ·On-record Criticism Strategies | 第46-54页 |
| ·Bald Statement and Expressive | 第47-49页 |
| ·Order and Instruction | 第49-51页 |
| ·Questioning, Comparison and Self-criticism | 第51-54页 |
| ·Off-record Criticism Strategies | 第54-63页 |
| ·Irony and Depersonalization | 第55-56页 |
| ·Principle and Changing the Idioms | 第56-58页 |
| ·Stroking and Empathy | 第58-60页 |
| ·Hints, Hedges and Jokes | 第60-63页 |
| ·Criticism Response in The Voices | 第63-67页 |
| ·How to Criticize People without Causing Offence | 第67-69页 |
| Chapter 5 Conclusion | 第69-72页 |
| ·Major Findings | 第69-70页 |
| ·Limitations of the Study | 第70-71页 |
| ·Suggestions for Futher Research | 第71-72页 |
| References | 第72-74页 |
| 攻读硕士学位期间科研成果 | 第74页 |
