| Acknowledgement | 第4-5页 |
| ABSTRACT | 第5-6页 |
| 摘要 | 第7-17页 |
| 1 Introduction | 第17-31页 |
| 1.1 Background and Significance | 第17-18页 |
| 1.1.1 Background | 第17页 |
| 1.1.2 Significance | 第17-18页 |
| 1.2 Literature review Performance and Performance Management | 第18-28页 |
| 1.2.1 Implication of Performance | 第18-20页 |
| 1.2.2 Definition of Performance Management | 第20-21页 |
| 1.2.3 Basic Theory of Performance Management Indicator System | 第21页 |
| 1.2.4 Definition of BSC | 第21-28页 |
| 1.3 Main Content of the Study | 第28-29页 |
| 1.4 Research Thoughts and Methods | 第29-30页 |
| 1.4.1 Research Thoughts | 第29页 |
| 1.4.2 Research Methods | 第29-30页 |
| 1.5 Innovation | 第30-31页 |
| 2 The Status, Problems and Relevant Analysis of a Certain Landscape Enterprise’s Performance Management System | 第31-54页 |
| 2.1 Profile of a Certain Landscape Enterprise | 第31-34页 |
| 2.1.1 The Enterprise History | 第31-33页 |
| 2.1.2 The Enterprise’s Human Resources | 第33-34页 |
| 2.2 The Status of the Enterprise Performance Management System and Employee Satisfaction Survey | 第34-43页 |
| 2.2.1 Content Composition of Enterprise Performance Management System | 第34-39页 |
| 2.2.2 Satisfaction Survey of the Existing Performance Management System | 第39-43页 |
| 2.3 Analysis on the Problems and Relevant Reasons of the Enterprise’s Performance Management System | 第43-50页 |
| 2.3.1 A Certain Landscape Enterprise main Problems of the Enterprise’s Existing Performance Management System | 第43-46页 |
| 2.3.2 Analysis on the Reasons of Problems in Performance Management System | 第46-50页 |
| 2.4 Analysis Targeted to the Enterprise’s Performance Management Indicator System with Less Scientificity | 第50-54页 |
| 2.4.1 Incomplete Performance Management Indicator System | 第50-54页 |
| 3 Improvement of a Landscape Enterprise’s Performance Management System | 第54-81页 |
| 3.1 Thoughts and Principles of Improving Performance Management System | 第54-55页 |
| 3.1.1 Thoughts of Improving Performance Management System | 第54页 |
| 3.1.2 Principles of Improving Performance Management System | 第54-55页 |
| 3.2 Program Design of the Enterprise’s Performance Management | 第55-59页 |
| 3.2.1 Main Objectives of Performance Evaluation | 第56页 |
| 3.2.2 Operational Design for the Evaluation | 第56-59页 |
| 3.3 Planning the Enterprise’s Performance Management Process | 第59-64页 |
| 3.3.1 Performance Planning and Coaching | 第59-61页 |
| 3.3.2 Performance Evaluation and Feedback | 第61-63页 |
| 3.3.3 Application of the Results of Performance Evaluation | 第63-64页 |
| 3.4 Establishment of the Indicator System by Introduction of BSC | 第64-68页 |
| 3.4.1 Implementation Processes of Introducing BSC | 第65-66页 |
| 3.4.3 Determination of Performance Management Indicator System and Wights of Indicators | 第66-67页 |
| 3.4.4 Assessment and Conclusions | 第67-68页 |
| 3.5 Aiming at the specific problems,combined with the four dimensions of balanced scorecard to solve | 第68-81页 |
| 3.5.1 How to solve the problem of fairness | 第69-70页 |
| 3.5.2 The Landscape enterprise how to encourage for the differences of employees need | 第70-74页 |
| 3.5.3 The landscape enterprise did not establish normal feedback mechanism,are assessed and assessed and no feedback communication, appraisal result can not be fully applied, how to solve | 第74-77页 |
| 3.5.4 The landscape enterprise assessment of people at all levels to be evaluation objects and contents of different understanding and evaluation standard.Indicators has no specific, quantitative index fuzzy expression and other issues, how to solve | 第77-81页 |
| 4 Implementation Measures for Improving Enterprise Performance Management System | 第81-89页 |
| 4.1 To Perfect Performance Management Agency | 第81-83页 |
| 4.2 To Improve the Performance Communication | 第83-85页 |
| 4.2.1 To Strengthen the Awareness of Performance Communication | 第83页 |
| 4.2.2 To Establish an Impeccable Performance Communication System | 第83-84页 |
| 4.2.3 To Strengthen the Mobilization and Training for Implementing the Performance Management System | 第84-85页 |
| 4.3 To Reasonably Establish an Effective Employee-Incentive System | 第85-87页 |
| 4.4 To Strengthen the Enterprise’s Performance-oriented Cultural Construction | 第87-89页 |
| Conclusion | 第89-91页 |
| Reference | 第91-93页 |
| APPENDIX | 第93-96页 |
