| 中文摘要 | 第1-3页 |
| Abstract | 第3-4页 |
| 中文文摘 | 第4-6页 |
| 目录 | 第6-8页 |
| Introduction | 第8-14页 |
| ·Research Orientation and Method | 第8-11页 |
| ·The significance of the research | 第11-12页 |
| ·Thesis organizaiton | 第12-14页 |
| Chapter One Relevant researches at home and abroad | 第14-18页 |
| ·An overview | 第14-15页 |
| ·Research on emergency calls for medical service at home and abroad | 第15-18页 |
| Chapter Two Rhetoric and what it can offer to our study | 第18-34页 |
| ·Western rhetoric—definition and understanding | 第18-25页 |
| ·Different definitions of rhetoric | 第18-22页 |
| ·Functions of rhetoric | 第22-25页 |
| ·The development and arrgument of the theory of "Rhetorical situation" | 第25-29页 |
| ·A selective introduction of "kairos" | 第25-26页 |
| ·The theory and three elements of "rhetorical situation" | 第26-29页 |
| ·ethos, pathos, logos-a general introduction | 第29-34页 |
| Chapter Three Analysis on calls for emergency medical service | 第34-46页 |
| ·an overview of institutional interaction and conversation analysis | 第34-35页 |
| ·statistical analysis of cases | 第35-46页 |
| ·Features of calls for emergency medical service | 第35-46页 |
| (ⅰ) The interaction is brief but the frequency of turn-taking is relatively high | 第35-36页 |
| (ⅱ) The asymmetrical personal relationship between Cs and CTs | 第36-37页 |
| (ⅲ) CTs exercise many interruptions,intervention and repetition | 第37-41页 |
| (ⅳ) Freguent use of modal particle "Er" | 第41-42页 |
| (ⅴ) A large amount of repetitions is a distinctive feature of emergency calls | 第42-43页 |
| (ⅵ) A departure from routine conversational sequences | 第43-46页 |
| Chapter Four Rhetorical factors influencing the interaction of emergency calls formedical service | 第46-54页 |
| ·An overview | 第46页 |
| ·Emergency rescue is a special rhetorical situation | 第46-48页 |
| ·ethos,pathos, logos resorted to in calls to emergeency center | 第48-54页 |
| Chapter Five Conclusion | 第54-56页 |
| Reference | 第56-58页 |
| 攻读学位期间承担的科研任务与主要成果 | 第58-60页 |
| Acknowledgements | 第60-62页 |
| 索引 | 第62-64页 |
| 个人简历 | 第64-65页 |
