| ACKOWLEDGEMENTS | 第4-5页 |
| ABSTRACT | 第5页 |
| 摘要 | 第6-7页 |
| LIST OF ABBREVIATIONS | 第7-18页 |
| 1 INTRODUCTION | 第18-25页 |
| 1.1 Background of the study | 第18-20页 |
| 1.2 Research purposes | 第20页 |
| 1.3 Significance of the study | 第20页 |
| 1.4 Research methods | 第20-22页 |
| 1.5 Technical lines | 第22-23页 |
| 1.6 Theoretical framework of the study | 第23-25页 |
| 2 LITERATURE REVIEW | 第25-35页 |
| 2.1 Company training theory | 第25页 |
| 2.2 ISO’s requirements on company training | 第25-26页 |
| 2.3 Training needs theory | 第26-33页 |
| 2.3.1 Three-level `O-T-P’ model | 第27-28页 |
| 2.3.2 Prospective assessment | 第28页 |
| 2.3.3 Training needs model - STN and DTN theory | 第28-31页 |
| 2.3.4 Other related theory | 第31-33页 |
| 2.4 Advantages and disadvantages | 第33-35页 |
| 3 CASE DESCRIPTION | 第35-41页 |
| 3.1 Brief introduction of S Company | 第35-36页 |
| 3.1.1 Company natures and structure | 第35页 |
| 3.1.2 HR management structure and requirements of situation | 第35-36页 |
| 3.2 Overview of S Company training | 第36-41页 |
| 3.2.1 Responsibility of training management | 第37页 |
| 3.2.2 Process of training management | 第37-39页 |
| 3.2.3 Training management performance | 第39-40页 |
| 3.2.4 Requirements on training management improvement | 第40-41页 |
| 4 CASE ANALYSIS | 第41-49页 |
| 4.1 Problems Raised | 第41-42页 |
| 4.2 Problem Analysis | 第42-48页 |
| 4.2.1 Analysis of training concepts and cognition | 第42页 |
| 4.2.2 Analysis of training process | 第42-45页 |
| 4.2.3 Analysis of training management | 第45-48页 |
| 4.3 Brief Summaries | 第48-49页 |
| 5 SOLUTIONS | 第49-72页 |
| 5.1 Unifiy understanding of training and training management | 第49页 |
| 5.2 Implementation of the responsibility for training | 第49-50页 |
| 5.3 Working out a plan to optimize the training management | 第50-51页 |
| 5.4 Establishment of S Company courses system | 第51-55页 |
| 5.4.1 Finishing course list | 第51页 |
| 5.4.2 Course classification | 第51-52页 |
| 5.4.3 The initial formation of the course system | 第52-55页 |
| 5.5 Establishment of S Company post system | 第55-56页 |
| 5.5.1 Management grade | 第55页 |
| 5.5.2 Position type | 第55页 |
| 5.5.3 Post matrix | 第55-56页 |
| 5.5.4 Post System | 第56页 |
| 5.6 Identification of training needs | 第56-63页 |
| 5.6.1 Identification of the STN based on the needs model | 第56-61页 |
| 5.6.2 Identification of dynamic training needs | 第61-63页 |
| 5.7 Training needs analysis (TNA) | 第63-65页 |
| 5.7.1 Calculating the static training needs | 第63页 |
| 5.7.2 Calculating the dynamic training needs | 第63-64页 |
| 5.7.3 Training needs in order of precedence | 第64-65页 |
| 5.8 Setting up training plan based on needs | 第65-67页 |
| 5.9 Quantification of training management | 第67页 |
| 5.9.1 Training needs hour | 第67页 |
| 5.9.2 The completion rate of training need | 第67页 |
| 5.10 Comparison between before and after TM optimization | 第67-72页 |
| 5.10.1 The training plan | 第67-68页 |
| 5.10.2 Training performance | 第68-70页 |
| 5.10.3 Accomplishment situation of training needs being met | 第70-72页 |
| 6 CONCLUSION AND FINDINGS | 第72-76页 |
| 6.1 Conclusion | 第72-73页 |
| 6.2 Problems and limitations | 第73-75页 |
| 6.3 New content and new research ideas put forward | 第75-76页 |
| REFERENCE | 第76-79页 |
| Appendix 1: Investigation on the State of Chinese Enterprise Staff Training | 第79-81页 |
| Appendix 2: Static Training Needs Investigation | 第81-85页 |
| Appendix 3: S Company Training Plan 2013 | 第85-89页 |
