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A Comparative Study on Corporate Social Responsibility Communication between Chinese and American Pharmaceutical Industry

ACKNOWLEDGEMENTS第6-7页
ABSTRACT第7-8页
摘要第9-13页
LIST OF ACRONYMS第13-15页
CHAPTER Ⅰ. INTRODUCTION第15-20页
    1.1 Research Background第15-17页
    1.2 Research Objectives第17-18页
    1.3 Research Significance第18-19页
    1.4 Organization of The Thesis第19-20页
CHAPTER Ⅱ. LITERATURE REVIEW第20-35页
    2.1 Definitions of Key Terms第20-29页
        2.1.1 Corporate Social Responsibility (CSR)第20-23页
        2.1.2 Stakeholders第23-24页
        2.1.3 Corporate Social Responsibility Communication第24-29页
    2.2 Previous Studies on CSR Communication第29-35页
        2.2.1 Studies Abroad第30-32页
        2.2.2 Studies at Home第32-35页
CHAPTER Ⅲ. THEORETICAL FRAMEWORK第35-45页
    3.1 Carroll’s CSR Matrix第35-39页
        3.1.1 CSR Communication Objectives第36-38页
        3.1.2 CSR Communication Issues第38页
        3.1.3 CSR Communication Strategies第38-39页
    3.2 Hofstede’s Culture Dimensions第39-43页
        3.2.1 Individualism and Collectivism第40-41页
        3.2.2 Power Distance第41页
        3.2.3 Uncertainty Avoidance第41-42页
        3.2.4 Long-term Orientation and Short-term Orientation第42-43页
    3.3 Analytical Framework for this Thesis第43-45页
CHAPTER Ⅳ. METHODOLOGY第45-54页
    4.1 Research Questions第45页
    4.2 Data Collection第45-51页
    4.3 Research Methods第51-53页
    4.4 Research Process第53-54页
CHAPTER Ⅴ. RESULTS AND DISCUSSION第54-77页
    5.1 Results of Frequencies of Key Words Related to Objectives第54-55页
    5.2 Comparative Analysis of Objectives in Chinese and American CSRCommunication第55-62页
        5.2.1 Complicated Comparative Analysis of Objectives第55-56页
        5.2.2 Detailed Comparative Analysis of Objectives第56-61页
        5.2.3 Summary第61-62页
    5.3 Results of Frequencies of Key Words Related to Issues第62-63页
    5.4 Comparative Analysis of Issues in Chinese and American CSRCommunication第63-67页
        5.4.1 Complicated Comparative Analysis of Issues第63-64页
        5.4.2 Detailed Comparison and Analysis of Issues第64-66页
        5.4.3 Summary第66-67页
    5.5 Results of Strategies in Chinese and American CSR Communication第67-68页
    5.6 Comparative Analysis of Strategies in Chinese and American CSRCommunication第68-71页
        5.6.1 Complicated Comparison Analysis of Strategies第68-69页
        5.6.2 Detailed Comparison Analysis of Strategies第69-71页
        5.6.3 Summary第71页
    5.7 Exploration of Possible Reasons for Differences in CSR Communicationfrom Cultural Dimensions第71-77页
        5.7.1 Reasons for Differences from Collectivism and Individualism第72-74页
        5.7.2 Reasons for Differences from Power Distance第74-75页
        5.7.3 Reasons for Differences from Uncertainty Avoidance第75-76页
        5.7.4 Reasons for Differences from Term Orientation第76-77页
CHAPTER Ⅵ. CONCLUSION第77-82页
    6.1 Findings第77-79页
    6.2 Implications第79-80页
    6.3 Limitations and Suggestions第80-82页
WORKS CITED第82-86页
APPENDIX第86-89页

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