| Abstract | 第1-8页 |
| 摘要 | 第8-12页 |
| Chapter One Introduction | 第12-14页 |
| Chapter Two Concept and Scope of Verbal Communication Failure | 第14-22页 |
| ·Definition of verbal communication failure and recent studies on it | 第14-15页 |
| ·Language communication theory | 第15-17页 |
| ·Conditions for successful performance of language communication listed by Levinson | 第15-17页 |
| ·Classifications of phenomena of verbal communication failure | 第17页 |
| ·Verbal communication failure and its interface with relevant concepts | 第17-22页 |
| ·Verbal communication failure | 第17页 |
| ·Pragmatic failure | 第17-21页 |
| ·Relationship between verbal communication failure and pragmatic failure | 第21-22页 |
| Chapter Three Factors that Can Lead to Verbal Communication Failure | 第22-35页 |
| ·Non-language factors | 第22-25页 |
| ·Social factor | 第22-23页 |
| ·Physiological factor | 第23-24页 |
| ·Body language factor | 第24-25页 |
| ·Linguistic factors | 第25-28页 |
| ·Linguistic competence | 第25-27页 |
| ·Social linguistic competence | 第27-28页 |
| ·Speech competence | 第28页 |
| ·Pragmatic factors | 第28-31页 |
| ·Conversational implicature | 第28-30页 |
| ·Speech Act theory | 第30-31页 |
| ·Cultural differences factors | 第31-35页 |
| ·Religion | 第31-33页 |
| ·History | 第33页 |
| ·Customs | 第33-35页 |
| Chapter Four Verbal Communication Failure Caused by Linguistic Factors | 第35-41页 |
| ·Verbal communication failure caused by features of language itself | 第35-37页 |
| ·Polysemy of language units | 第35页 |
| ·Inaccurate understanding about the signified and the meaning of vocabulary | 第35-36页 |
| ·Different understandings of the external display of the categorization of specific and general,positive and negative | 第36-37页 |
| ·Understandings of differences between speaker and hearer in communication process | 第37页 |
| ·Verbal communication failure caused by language ambiguity | 第37-39页 |
| ·Language ambiguity on expression level | 第37-38页 |
| ·Grammatical ambiguity | 第38页 |
| ·Lexical and sentence ambiguity | 第38-39页 |
| ·Verbal communication failure caused by differences in language competence | 第39-41页 |
| ·Language knowledge | 第39页 |
| ·Speech skill | 第39-40页 |
| ·Knowledge structure of communication participants | 第40-41页 |
| Chapter Five Verbal Communication Failure Caused by Pragmatic Factors | 第41-53页 |
| ·Pragmatic factors that can cause verbal communication failure listed by Levinson | 第41-47页 |
| ·Incorrect understanding about the communication purposes of speaker and hearer | 第41页 |
| ·The speaker's ignorance of the pragmatic elements of word meanings | 第41-42页 |
| ·Violating the fixed relation of meaning categorization | 第42-43页 |
| ·Existence of speech acts and fixed mindset | 第43-44页 |
| ·Responses to description | 第44页 |
| ·Differences in individuality of speakers | 第44-46页 |
| ·Differences in cognitive context | 第46-47页 |
| ·Politeness principle and verbal communication failure | 第47-48页 |
| ·Politeness principle | 第47-48页 |
| ·Impolite phenomenon in communication | 第48页 |
| ·Conversational implicature principle and verbal communication failure | 第48-53页 |
| ·Co-operative principle | 第48-49页 |
| ·Violation of truth-conditional principle | 第49页 |
| ·Violation of coherence and motivated principle | 第49-51页 |
| ·Violation of the principle of economy | 第51页 |
| ·Violation of the principle of validity | 第51-52页 |
| ·Violation of the reciprocal principle | 第52-53页 |
| Chapter Six Several Inspirations of Verbal Communication Failure to Teaching | 第53-69页 |
| ·The purposes of foreign language teaching | 第53页 |
| ·Three basic factors of foreign language syllable design from the perspective of language communication laws | 第53-54页 |
| ·Participants in communication | 第53页 |
| ·The objective and subjective environment of communication | 第53-54页 |
| ·The behavioral process of communication | 第54页 |
| ·Main problems existed in foreign language teaching | 第54-55页 |
| ·Mainly focus on learning grammar and vocabulary | 第54-55页 |
| ·Out-of-date learning method | 第55页 |
| ·Poor comprehensive application ability | 第55页 |
| ·Strategies and methods to cultivate the pragmatic ability and avoid verbal communication failure | 第55-63页 |
| ·Cultivate the students' awareness of cross-cultural communication | 第55页 |
| ·Stressing the important position of cultural teaching in foreign language teaching | 第55-57页 |
| ·Strengthening the teaching of pragmatic knowledge | 第57-58页 |
| ·Reforms on teaching models | 第58-63页 |
| ·Changing the teacher-centered teaching model | 第58-59页 |
| ·Place focus on comparing the differences of Chinese and English cultures | 第59页 |
| ·Actively organizing second classroom activities | 第59-60页 |
| ·Focusing on language functions and the felicitousness of the language | 第60-62页 |
| ·Making full use of modern multimedia resources | 第62-63页 |
| ·Improving testing system of teaching | 第63-66页 |
| ·The purposes of testing | 第63-64页 |
| ·Kinds of test | 第64-65页 |
| ·The integration of testing and learning | 第65-66页 |
| ·The change of testing focus | 第66页 |
| ·Enriching the contents and kinds of textbooks | 第66-69页 |
| ·Choosing appropriate textbooks for students | 第66-67页 |
| ·Enriching the contents of textbooks | 第67-69页 |
| Chapter Seven Conclusion | 第69-71页 |
| Bibliography | 第71-74页 |
| Acknowledgements | 第74页 |
