| Acknowledgements | 第1-6页 |
| Abstract | 第6-8页 |
| 摘要 | 第8-12页 |
| Ⅰ Introduction | 第12-15页 |
| ·Background of the research | 第12-13页 |
| ·Purpose of the research | 第13页 |
| ·Significance of the research | 第13-14页 |
| ·Organization of the research | 第14-15页 |
| Ⅱ Literature Review | 第15-31页 |
| ·Speech Act Theory | 第15-17页 |
| ·J. Austin’s Speech Act Theory | 第15-16页 |
| ·Searle’s Speech Act Theory | 第16-17页 |
| ·Apology | 第17-24页 |
| ·Definition of apology | 第17-18页 |
| ·Categorizations of apology strategy | 第18-24页 |
| ·Bruce Fraser’s categorizations | 第18-19页 |
| ·Olshtain and Cohen’s classification | 第19-20页 |
| ·Apology strategies in CCSARP project | 第20-21页 |
| ·Bergman and Kasper’s classification | 第21-22页 |
| ·Anna Trosborg’s classification | 第22-23页 |
| ·The strategies adopted in this thesis | 第23-24页 |
| ·Related theories | 第24-31页 |
| ·Communicative competence | 第24-26页 |
| ·Pragmatic competence | 第26-27页 |
| ·Face theory | 第27-28页 |
| ·Politeness principle | 第28-31页 |
| Ⅲ Methodology | 第31-33页 |
| ·Subjects | 第31页 |
| ·Instrument: DCT | 第31-32页 |
| ·Data collection and analysis | 第32页 |
| ·Procedure of data collection | 第32页 |
| ·Categorization of data | 第32页 |
| ·Research questions | 第32-33页 |
| Ⅳ Results | 第33-60页 |
| ·Overall distribution of the apology strategy | 第33-48页 |
| ·Refusal to acknowledge guilt or refusal to apologize | 第35-37页 |
| ·Minimizing the degree of offense | 第37-39页 |
| ·Analysis on the distribution of strategy 2 | 第39-41页 |
| ·Analysis on the distribution of strategy 3 | 第41-42页 |
| ·Analysis on the distribution of strategy 4 | 第42-44页 |
| ·Analysis on the distribution of strategy 5 | 第44-46页 |
| ·Analysis on the distribution of strategy 6 | 第46-47页 |
| ·Analysis on the distribution of strategy 7 | 第47-48页 |
| ·Pragmatic transfer | 第48-60页 |
| ·Pragmalinguistic transfer | 第48-50页 |
| ·Pragmalinguistic transfer on the level of semantic formulas | 第49-50页 |
| ·Pragmalinguistic transfer on the level of grammar patterns | 第50页 |
| ·Sociopragmatic transfer | 第50-60页 |
| ·Sociopragmatic transfer caused by social distance | 第51-53页 |
| ·Sociopragmatic transfer caused by context culture | 第53-56页 |
| ·Sociopragmatic transfer caused by value system | 第56-60页 |
| Ⅴ Discussion | 第60-66页 |
| ·Findings of the research | 第60-62页 |
| ·Implications of the research | 第62-66页 |
| ·Implications to cross-cultural communication | 第62-63页 |
| ·Implications to EFL teaching in China | 第63-66页 |
| Ⅵ Conclusion | 第66-68页 |
| ·Summary of the study | 第66-67页 |
| ·Limitations of present study | 第67-68页 |
| Bibliography | 第68-71页 |
| Appendix Ⅰ | 第71-73页 |
| Appendix Ⅱ | 第73-75页 |
| Appendix Ⅲ | 第75-77页 |
| Papers Published during MA Program | 第77页 |
