| 致谢 | 第5-6页 |
| ACKNOWLEDGEMENT | 第6-7页 |
| 中文摘要 | 第7-8页 |
| ABSTRACT | 第8页 |
| 1 Introduction | 第11-21页 |
| 1.1 Research background and significance | 第11-18页 |
| 1.2 Research aim and objectives | 第18-19页 |
| 1.3 Main content and research framework | 第19-20页 |
| 1.4 Research questions | 第20-21页 |
| 2 Literature review | 第21-55页 |
| 2.1 A review on the concepts of recruitment and selection | 第21-26页 |
| 2.1.1 The concepts of recruitment and selection | 第21-23页 |
| 2.1.2 Systems of recruitment and selection | 第23-26页 |
| 2.2 Evaluation on the effectiveness of recruitment and selection processes | 第26-34页 |
| 2.2.1 Create an organization chart with job descriptions | 第26-28页 |
| 2.2.2 Setting goals for workforce management | 第28-29页 |
| 2.2.3 Methods of external recruitment | 第29-31页 |
| 2.2.4 Compare compensation and benefits for positions | 第31-32页 |
| 2.2.5 Review the turnover of employees | 第32-33页 |
| 2.2.6 Employee survey about their expectations | 第33-34页 |
| 2.3 Examine the challenges in the recruitment and selection processes | 第34-55页 |
| 2.3.1 Challenges in recruitment strategy | 第35页 |
| 2.3.2 Challenge of expenses | 第35-36页 |
| 2.3.3 Challenges of interviewing skills | 第36-37页 |
| 2.3.4 Challenges in promotion from within | 第37-42页 |
| 2.3.5 Challenge in recruitment process | 第42-44页 |
| 2.3.6 Challenge of job analysis | 第44-45页 |
| 2.3.7 Job description challenges | 第45-46页 |
| 2.3.8 Sources of recruitment | 第46-48页 |
| 2.3.9 Challenges in selection | 第48-50页 |
| 2.3.10 Selection method and processes | 第50-55页 |
| 3 Research methods and procedures | 第55-58页 |
| 3.1 Study design | 第55页 |
| 3.2 Study area | 第55页 |
| 3.3 Population of the study | 第55-56页 |
| 3.4 Population sample | 第56页 |
| 3.5 Sampling procedures | 第56页 |
| 3.6 Research instrument | 第56页 |
| 3.7 Procedures for data collection | 第56页 |
| 3.8 Methods of data analysis | 第56-58页 |
| 4 Data analysis and interpretation | 第58-81页 |
| 4.1 Social and demographic information of respondents | 第58-65页 |
| 4.2 The concept of recruitment and selection | 第65-68页 |
| 4.3 To evaluate effectiveness of the recruitment and selection process | 第68-76页 |
| 4.4 Challenges of recruitment and selection | 第76-81页 |
| 5 Summary and conclusions | 第81-89页 |
| 5.1 Summary of findings | 第81-83页 |
| 5.1.1 Knowledge about recruitment and selection | 第81-82页 |
| 5.1.2 Effectiveness of the recruitment and selection process | 第82页 |
| 5.1.3 Challenges of recruitment and selection | 第82-83页 |
| 5.2 Conclusions | 第83-84页 |
| 5.3 Recommendations | 第84-89页 |
| 5.3.1 Implement creative recruitment strategies | 第85页 |
| 5.3.2 Control the expenses of recruitment and selection | 第85-86页 |
| 5.3.3 Improve the strategic interviewing process | 第86-87页 |
| 5.3.4 Be careful with internal hiring | 第87页 |
| 5.3.5 Define the responsibility of recruitment and selection | 第87-89页 |
| 参考文献 | 第89-93页 |
| 附录A | 第93-99页 |
| 作者简历 | 第99-101页 |
| 学位论文数据集 | 第101页 |
