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汇丰环球公司基层员工离职问题的原因分析及对策思考

ACKNOWLEDGEMENTS第4-5页
ABSTRACT第5页
摘要第6-7页
LIST OF ABBREVIATIONS第7-16页
CHAPTER 1 INTRODUCTION第16-22页
    1.1 Research background and research significance第16-18页
    1.2 Research contents and research roadmap第18-19页
    1.3 Research methods第19-22页
        1.3.1 Case study method第19-20页
        1.3.2 Survey method第20页
        1.3.3 Literature research method第20-21页
        1.3.4 Deductive method第21-22页
CHAPTER 2 LITERATURE REVIEW第22-29页
    2.1 Foreign literature review第22-25页
        2.1.1 Steers & Mowday’s (1981) model第22-23页
        2.1.2 Maslow’s hierarchy of needs第23页
        2.1.3 Porter & Lawler’s model of multiple stimulus第23-24页
        2.1.4 Human capital theory第24-25页
    2.2 Domestic literature review第25-29页
CHAPTER 3 CASE DESCRIPTION第29-34页
CHAPTER 4 INVESTIGATION AND ANALYSIS TO REASONS FOR TURNOVER OF HOST COMPANY’S COMMON STAFF第34-62页
    4.1 Summary of survey to employees’ opinions第34-40页
        4.1.1 Employees’ commitment and engagement第35-36页
        4.1.2 Resource allocation and ability display第36页
        4.1.3 Employees’ development and performance management第36-37页
        4.1.4 Senior management第37-38页
        4.1.5 Survey and summary of employees’ opinions第38-40页
    4.2 Interview survey第40-43页
        4.2.1 Interview with president of human resources第40-42页
        4.2.2 Analysis to result of interview with president of human resources第42-43页
    4.3 Questionnaire survey on reasons for common staff’ turnover第43-54页
        4.3.1 Basic information analysis第43-44页
        4.3.2 T Test第44-45页
        4.3.3 One-Way Analysis of Variance第45-48页
        4.3.4 Chi-squared Test第48-50页
        4.3.5 Correspondence Analysis第50-52页
        4.3.6 Investigation Results Summary and Analysis第52-54页
    4.4 Resignation Reasons Analysis and Discussion of common staff第54-62页
        4.4.1 Employee remuneration and Welfare第55-57页
        4.4.2 Employees’ Career Development第57-60页
        4.4.3 Work Pressure第60-62页
CHAPTER 5 STRATEGIES AND IDEAS FOR THE SOLUTION第62-72页
    5.1 Improve the Competitiveness of Remuneration and Welfare第62-66页
        5.1.1 Restructure the salary structure第62-64页
        5.1.2 Complete the Remuneration System第64-65页
        5.1.3 Try to Meet the Individual Demands of Employees第65-66页
    5.2 Career Development Optimization第66-68页
        5.2.1 Carry Forward Career Development and Planning Training第66-67页
        5.2.2 Largely Enhance E-Training and In-Service Training第67页
        5.2.3 Promote Dual Career Development Module第67-68页
    5.3 Enhance Enterprise Recruitment Management第68-70页
        5.3.1 Enhance External Recruitment Management第68页
        5.3.2 Amend Internal Policies to Encourage Internal Employee Turnover第68-69页
        5.3.3 Optimization of Internal Position Application Platform第69-70页
    5.4 Promote Human-based Management第70-72页
        5.4.1 Coordinate with Employees to Create a Harmonious Life Circle第70页
        5.4.2 Enhance Vocational Health第70-71页
        5.4.3 Establish an Online Community第71-72页
CHAPTER VI. CONCLUSION AND OUTLOOK第72-74页
    6.1 Conclusion第72页
    6.2 Limitations第72-73页
    6.3 Prospects第73-74页
REFERENCE第74-77页
APPENDIX第77-78页
致谢第78页

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