| Acknowledgement | 第1-7页 |
| Abstract | 第7-8页 |
| 摘要 | 第8-11页 |
| Introduction | 第11-13页 |
| Chapter One:What is Pragmatic Failure? | 第13-25页 |
| ·Definition of Pragmatic Failure | 第13-15页 |
| ·Categories of Pragmatic Failure | 第15-19页 |
| ·Cause of Pragmatic Failure:Negative Transfer | 第19-25页 |
| Chapter Two:Pragmatic Competence | 第25-33页 |
| ·What is Pragmatic Competence? | 第25-30页 |
| ·Grammatical Competence and Pragmatic Competence | 第26-28页 |
| ·Communicative Competence and Pragmatic Competence | 第28-30页 |
| ·The Importance of Cultivating Pragmatic Competence | 第30-33页 |
| Chapter Three:Indirectness in Cross-cultural Communication | 第33-43页 |
| ·Indirect Speech Act | 第33-39页 |
| ·Austin's Speech Act Theory | 第34-36页 |
| ·Searle's Speech Act Theory | 第36-39页 |
| ·Indirect Speech Acts in a Multi-cultural Environment | 第39-43页 |
| ·Making a Request | 第39-40页 |
| ·Making an Apology | 第40-43页 |
| Chapter Four:Politeness in Pragmatic Competence | 第43-52页 |
| ·Politeness in Communication | 第43-44页 |
| ·Relevant Studies in This Field | 第44-47页 |
| ·Grice's Cooperative Principle | 第44-45页 |
| ·Leech's Politeness Principle | 第45-46页 |
| ·Brown & Levinson's Politeness Theory | 第46-47页 |
| ·Cross-cultural Differences in Politeness | 第47-52页 |
| ·One Example:Politeness in Compliments | 第49-50页 |
| ·Another Example:Politeness in Disagreeing | 第50-52页 |
| Chapter Five:Suggesting Ways to Boost Pragmatic Competence | 第52-55页 |
| ·Developing Sensitivity to Cultural Differences | 第52页 |
| ·Discarding Negative Stereotypes | 第52-53页 |
| ·Thinking in Target Language | 第53-54页 |
| ·Constructive Teaching Principles | 第54-55页 |
| Chapter Six:Conclusion | 第55-56页 |
| Bibliography | 第56-57页 |
