| ACKNOWLEDGEMENTS | 第1-6页 |
| ABSTRACT | 第6-7页 |
| 摘要 | 第7-12页 |
| INTRODUCTION | 第12-15页 |
| CHAPTER 1 AN OVERVIEW OF CONFLICT MANAGEMENT THEORIES | 第15-32页 |
| ·DEFINING CONFLICT | 第16-17页 |
| ·DEFINING CONFLICT STYLE | 第17-19页 |
| ·DEVELOPMENT OF CONFLICT MANAGEMENT THEORIES | 第19-32页 |
| ·Dualistic Models | 第19-21页 |
| ·Intercultural Conflict Management Theories | 第21-25页 |
| ·Interpersonal Conflict Theories | 第25-28页 |
| ·Indigenous Research on Chinese Conflict Styles | 第28-32页 |
| CHAPTER 2 METHODOLOGY | 第32-41页 |
| ·RESEARCH QUESTIONS | 第32-35页 |
| ·A Dynamic Perspective | 第32页 |
| ·A Feminine Perspective | 第32-33页 |
| ·A Cross-cultural Interpersonal Perspective | 第33-35页 |
| ·METHODS | 第35-41页 |
| ·Rationale | 第35-36页 |
| ·Interview Guide | 第36-37页 |
| ·Recruitment and Informants | 第37-39页 |
| ·Data Analysis | 第39页 |
| ·Generalizability of the Findings | 第39-41页 |
| CHAPTER 3 CROSS-CURRENTS IN THE ROOM（Ⅰ）—THE ROOMMATESHIP AND CONFLICT | 第41-57页 |
| ·FLOW OF THE CURRENTS: DEFINING A ROOMMATESHIP | 第41-47页 |
| ·Paradoxes of a Roommateship | 第41-44页 |
| ·Open vs. Forced | 第42-43页 |
| ·Close vs. Distant | 第43-44页 |
| ·Cultural Differences in Defining a Roommateship | 第44-47页 |
| ·SOURCES OF TROUBLED WATER | 第47-54页 |
| ·Substantive Issues | 第47-50页 |
| ·Competition over Scarce Space Resources | 第47-49页 |
| ·Competition over Study | 第49-50页 |
| ·Identity-based Issues | 第50-53页 |
| ·Relational Issues | 第53-54页 |
| ·ATTITUDES TOWARDS ROOMMATE CONFLICT | 第54-57页 |
| CHAPTER 4 CROSS-CURRENTS IN THE ROOM（Ⅱ）—TALKING ABOUT CONFLICT AND STYLES | 第57-82页 |
| ·TALKING ABOUT CONFLICT | 第57-64页 |
| ·To Talk or Not to Talk: Cultural Comparison | 第57-60页 |
| ·Primary Control vs. Secondary Control | 第58页 |
| ·Face vs. Respect | 第58-59页 |
| ·Chinese Concepts of “Zijue”and “Shixiang” | 第59-60页 |
| ·Bridging the Cultural Divide | 第60-61页 |
| ·How to Talk | 第61-62页 |
| ·Bedtime Talk: A Chinese Feature | 第62-64页 |
| ·THE SOUND OF SILENCE | 第64-65页 |
| ·ACCOMMODATING | 第65-68页 |
| ·Three Accommodating Minds | 第65-67页 |
| ·Gazing at the Reality | 第66页 |
| ·Cognitive Transformation | 第66-67页 |
| ·Moral Superiority | 第67页 |
| ·Chinese “Ren” | 第67-68页 |
| ·SOOTHING | 第68-69页 |
| ·Feminine Soothing | 第68-69页 |
| ·Substituting | 第69页 |
| ·PATRONIZING | 第69-70页 |
| ·INTEGRATING | 第70-71页 |
| ·THIRD PARTY HELP | 第71-76页 |
| ·Dorm Room Head vs. Residence Adviser | 第71-73页 |
| ·Other Roommates | 第73-75页 |
| ·University Authority | 第75-76页 |
| ·CONFRONTING | 第76-78页 |
| ·WITHDRAWAL | 第78-82页 |
| ·Avoidance from the Conflict Party or the Issue | 第78-79页 |
| ·Flight from the Conflict Scene | 第79-80页 |
| ·Exit from the Roommateship | 第80-82页 |
| CHAPTER 5 CONCLUSION AND NEW DIRECTIONS | 第82-85页 |
| REFERENCES | 第85-90页 |
| APPENDIX1 CHINESE INTERVIEW GUIDE | 第90-91页 |
| APPENDIX2 ENGLISH INTERVIEW GUIDE | 第91-92页 |
