ACKNOWLEDGEMENTS | 第4-5页 |
ABSTRACT | 第5-6页 |
摘要 | 第7-14页 |
1. Introduction | 第14-18页 |
1.1 Background | 第14-16页 |
1.2 Significance | 第16-17页 |
1.2.1 Theoretical Significance | 第16页 |
1.2.2 Practical Significance | 第16-17页 |
1.3 Methodology | 第17-18页 |
2. Literature Review | 第18-27页 |
2.1 Performance Related Concepts | 第18-20页 |
2.1.1 Performance | 第18-19页 |
2.1.2 Performance Appraisal | 第19-20页 |
2.1.3 The Difference between Performance Appraisal and Performance Management | 第20页 |
2.2 Performance Appraisal Methods | 第20-23页 |
2.2.1 Balanced Score Card | 第20-21页 |
2.2.2 Key Performance Indicators Method | 第21-22页 |
2.2.3 Target management | 第22-23页 |
2.3 Previous Study on Overseas Performance Appraisal System | 第23-24页 |
2.4 Previous Study on Domestic Performance Appraisal System | 第24-27页 |
3. H Case Study on H’s Performance Appraisal System | 第27-36页 |
3.1 Introduction to Public Hospital H | 第27-29页 |
3.2 Current H’s Performance Appraisal System | 第29-34页 |
3.3 Problems Existed in H’s Current Performance Appraisal System | 第34页 |
3.4 Reasons for Problems Existed in H’s Current Performance Appraisal System | 第34-36页 |
4. Solutions to Problems Existed in Current H’s Performance Appraisal System | 第36-66页 |
4.1 Optimization of Performance Management under the Policy of NewMedical Reform | 第36-52页 |
4.1.1 Principles of H’s Performance Appraisal System | 第37-38页 |
4.1.2 Design of H’s Performance Appraisal Indicator System | 第38-52页 |
4.2 H’s Target Performance Management Scheme | 第52-60页 |
4.2.1 Organization and Leadership of Performance Goal | 第53页 |
4.2.2 Implementation Range of Performance Goal Management | 第53-54页 |
4.2.3 Determination and Division of Performance Goal | 第54-56页 |
4.2.3.1 Determination of Hospital’s Performance Goal | 第54页 |
4.2.3.2 Determination of Indicators of Hospital Leaders and Managerial Departments | 第54-56页 |
4.2.3.3 Formulation of Performance Scheme | 第56页 |
4.2.3.4 Signing of Liability Statement | 第56页 |
4.2.4 Appraisal of Performance Goal | 第56-58页 |
4.2.4.1 Appraisal Subjects | 第56-57页 |
4.2.4.2 Time and Content of Appraisal | 第57页 |
4.2.4.3 Data Collecting | 第57-58页 |
4.2.5 Management and Communication of Performance Goal | 第58-59页 |
4.2.5.1 Formulation and Determination of Indicators | 第58页 |
4.2.5.2 Execution of Goal | 第58页 |
4.2.5.3 Appraisal of Goal | 第58页 |
4.2.5.4 Feedback of Appraisal Result | 第58-59页 |
4.2.6 Application and Rewarding of Performance Goal Appraisal Result | 第59-60页 |
4.2.6.1 Operational Department Quality Appraisal Result CloselyRelated to Performance Allowance | 第59页 |
4.2.6.2 Appraisal Result Applied for the Performance Allocation ofLeaders in Next Year | 第59页 |
4.2.6.3 Other Application of Yearly Performance Goal AppraisalResult | 第59-60页 |
4.3 Application of Performance Appraisal Result in Salary Allocation | 第60-66页 |
4.3.1 Guiding Principles of New Salary Allocation System | 第61-62页 |
4.3.2 Formulating Salary Allocation Standard for Each Position | 第62-66页 |
4.3.2.1 Managerial Method of Grade I Performance | 第62-63页 |
4.3.2.2 Allocation Method for Department Performance Salary | 第63页 |
4.3.2.3 Allocation Method for Department’s Director PerformanceSalary | 第63-64页 |
4.3.2.4 Managerial Method of Grade II Performance | 第64-66页 |
5. Result Analysis of New Performance Appraisal Scheme and Conclusion | 第66-70页 |
5.1 Result Analysis of New Performance Appraisal Scheme | 第66-68页 |
5.2 Conclusion | 第68-70页 |
6. Limitations and Future Prospects | 第70-72页 |
6.1 Limitations | 第70页 |
6.2 Future Prospects | 第70-72页 |
REFERENCES | 第72-75页 |
APPENDICES | 第75-79页 |
3-1Questionnaire | 第75-78页 |
5-1Questionnaire | 第78-79页 |