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非标住宿运营管理优化探究

ACKNOWLEDGEMENTS第4-5页
ABSTRACT第5-6页
摘要第7-14页
Chapter 1 Introduction第14-17页
    1.1 Research background第14-15页
        1.1.1 Research questions第14-15页
        1.1.2 Research significance第15页
    1.2 Research methods and contents第15-17页
        1.2.1 Research methods第15-16页
        1.2.2 Research contents第16-17页
Chapter 2 Literature review and commentary第17-34页
    2.1 Concept definition第17-19页
        2.1.1 Sharing economy第17页
        2.1.2 Non-standard accommodation第17-18页
        2.1.3 Asset-backed securitization第18-19页
    2.2 Theories foundation第19-22页
        2.2.1 Management theory第19-21页
        2.2.2 Trust theory第21-22页
    2.3 Correlation study第22-34页
        2.3.1 Development of non-standard accommodation第22-25页
        2.3.2 Current operation and management situation of non-standard accommodation第25-32页
        2.3.3 Comments on existing researches第32-34页
Chapter 3 Case descriptions第34-43页
    3.1 W Company’s profile第34-35页
    3.2 Organization structure第35-36页
    3.3 W Company’s operation and management第36-39页
    3.4 Company operational expansion model第39-42页
    3.5 Sales channels第42-43页
Chapter 4 Case analysis第43-58页
    4.1 The existing problems of W Company’s operation and management第45-56页
        4.1.1 Company system is deficient and workflow is unclear第45-46页
        4.1.2 Systematic training is deficient and service standards are not implemented perfectly第46-47页
        4.1.3 Product design is outdated and competitiveness declines第47-48页
        4.1.4 Marketing is not consumer and demand oriented第48-51页
        4.1.5 Business model needs reconstructing第51-54页
        4.1.6 Risk management needs strengthening第54-56页
    4.2 Causes of W Company’s operation and management problems第56-58页
        4.2.1 External causes for problems in W Company第56-57页
        4.2.2 Internal causes for problems in W Company第57-58页
Chapter 5 Problems solutions第58-69页
    5.1 Solutions to problems of W Company第58-68页
        5.1.1 Improve relevant corporate systems第58-60页
        5.1.2 Strictly control personnel recruitment and regularly organize staff trainingand supervision第60页
        5.1.3 Upgrade products and improve competitiveness第60-62页
        5.1.4 Review market rules and update marketing strategy第62-63页
        5.1.5 Iterate business model第63-67页
        5.1.6 Strengthen risk management and control第67-68页
    5.2 Significance of solution promotion第68-69页
Chapter 6 Conclusion and Prospects第69-74页
    6.1 Conclusion第69-71页
    6.2 Future prospect第71-73页
    6.3 Limitation第73-74页
References第74-76页

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