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Complete Turnaround for Success: the Case of Samsung

摘要第3-4页
ABSTRACT第4页
CHAPTER 1: INTRODUCTION第9-16页
    1.1. Research background第9页
    1.2. History of Samsung第9-12页
    1.3. Literature review第12-13页
    1.4. Practical Significance第13页
    1.5. Theoretical significance第13-14页
    1.6. Methodology第14-16页
CHAPTER 2: OVERVIEW OF SAMSUNG TURNAROUND第16-26页
    2.1. Technological background第16-17页
    2.2. Environment background第17-19页
    2.3. Samsung’s achievement and shortcomings第19-26页
        2.3.1. Samsung’s achievement: Better, faster and cheaper第19-24页
        2.3.2. Samsung’s shortcomings第24-26页
CHAPTER 3: ANALYSIS OF SAMSUNG’S DEVELOPMENT ENVIRONMENT第26-35页
    3.1. Sector第26-27页
    3.2. Competitors第27-28页
    3.3. Environment: Porter Five forces第28-30页
        3.3.1. Customer’s power第28页
        3.3.2. New entrance barriers第28-29页
        3.3.3. Threat of substitutes第29页
        3.3.4. Supplier’s power第29页
        3.3.5. Industry competitive environment第29-30页
    3.4. SWOT analysis of Samsung第30-33页
    3.5. Customer behavior第33-34页
    3.6. Legal constraints第34-35页
CHAPTER 4: ANALYSIS OF THE MARKETING STRATEGY AND THE MARKETING MIX DEVELOPED BY SAMSUNG WITH RESPECT TO OVERSEAS OPERATIONS第35-56页
    4.1. Samsung’s marketing strategy第35-38页
        4.1.1. Segmentation第35-36页
        4.1.2. Target第36-38页
    4.2. Samsung’s marketing mix with respect to overseas operations第38-41页
        4.2.1. Product第38-39页
        4.2.2. Price第39-40页
        4.2.3. Distribution network第40-41页
        4.2.4. Promotion第41页
    4.3. Analysis of the international strategy第41-54页
        4.3.1. Globalization degree of Samsung第41-44页
        4.3.2. The value chain第44-54页
            4.3.2.1. Five primary activities第45-49页
                4.3.2.1.1. Logistics (Inbound and Outbound)第45-46页
                4.3.2.1.2. Operations第46-47页
                4.3.2.1.3. Marketing and sales第47-49页
                4.3.2.1.4. Service第49页
            4.3.2.2. Four support activity第49-54页
                4.3.2.2.1. The infrastructure of the firm第49-50页
                4.3.2.2.2. Human resources management第50-51页
                4.3.2.2.3. Technology development第51-53页
                4.3.2.2.4. Procurement第53-54页
    4.4. External growth strategy第54-56页
CHAPTER 5: ANALYSIS OF THE SUCCESS FACTORS OF THE COMPLETE TURNAROUND第56-64页
    5.1. Decision making process第56-60页
        5.1.1. Triangle structure第56-60页
            5.1.1.1. The Ownership第56-57页
            5.1.1.2. The future strategy office第57-58页
            5.1.1.3. The case of triangle structure: brand management第58-60页
    5.2. Vertically integrated structure第60-64页
        5.2.1. Affiliates with various businesses第60-61页
        5.2.2. Finding opportunity for new businesses第61-64页
CHAPTER 6: SAMSUNG’S FUTURE STRATEGY第64-67页
CHAPTER 7: CONCLUSION第67-68页
ACKNOWLEDGEMENT第68-69页
REFERENCES第69-72页

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