| 摘要 | 第1-6页 |
| Abstract | 第6-7页 |
| 1. Introduction | 第7页 |
| 2. Introduction of Trane | 第7-12页 |
| ·Company background | 第7-8页 |
| ·Trane history and development | 第8-10页 |
| ·Core competitiveness of Trane | 第10-12页 |
| 3. Literature review: benefits and challenges of global R&D | 第12-14页 |
| 4. Potential benefits and existing conditions of global design for Trane | 第14-20页 |
| ·Potential benefits of global design for Trane | 第14-15页 |
| ·Existing resources for global design for Trane | 第15-17页 |
| ·Developed organization | 第15-16页 |
| Fig 1: Matrix structural forms for global project in Trane Company | 第15-16页 |
| ·IT solution for global management | 第16-17页 |
| ·Portal Project workspace | 第17页 |
| ·NPI — Implement and process management of global design | 第17-20页 |
| ·Background of NPI | 第17页 |
| ·What is NPI | 第17-18页 |
| ·Background of NTI (New Technology Introduction) | 第18页 |
| ·What is NTI | 第18-19页 |
| ·NPI: roadmap, process and main stages | 第19页 |
| Fig 2: NPI: roadmap, process and main stages | 第19页 |
| Fig 3: NTI, NPI, and DFSS Concept Engineering Integration | 第19-20页 |
| 5. Study of a current global design project of Trane | 第20-31页 |
| ·RTWD global project background | 第20-21页 |
| ·VOC to CTQ process of RTWD | 第21-23页 |
| ·VOC (voice of customer) collection | 第21-22页 |
| ·VOC (voice of customer) data analysis and challenge | 第22-23页 |
| Fig 4: Customer CTQ summery | 第22-23页 |
| ·The main concern of VOC to CTQ process | 第23页 |
| ·Technical readiness and concept design phases | 第23-25页 |
| ·The main concern of engineer work in this phase | 第24页 |
| ·The main concern of designer work in this phase | 第24-25页 |
| ·Main concern in conception and verification phase | 第25-28页 |
| ·Inefficient communication of parallel effort in unit test & data analysis process | 第25-26页 |
| ·Inefficiency of trust issue in verification unit design phase | 第26-27页 |
| ·Challenge of job rotation | 第27-28页 |
| ·Achievement and issues of PLM system | 第28-29页 |
| ·Manufactory and sourcing issues in cost estimate and capacity input | 第29-31页 |
| ·Absent or inaccurate data input is high risk in cost estimate | 第29-30页 |
| ·Lack of capacity input and review participation from manufacture result in redesign | 第30页 |
| ·Global sourcing is far away from global project | 第30-31页 |
| 6. Analysis of main issues of RTWD project by using 7S model | 第31-39页 |
| ·The first "S": strategy | 第31-32页 |
| ·The second "S": structure | 第32-34页 |
| ·Resource lack in manufacture, sourcing and IT group assigned on RTWD | 第32页 |
| ·Methodology of resource restriction management | 第32-33页 |
| ·Proposal of resource management in matrix structure | 第33-34页 |
| ·The third "S": system | 第34-35页 |
| ·The fourth "S": staffing | 第35-36页 |
| ·The fifth "S": skills | 第36-37页 |
| ·The sixth "S": style | 第37-39页 |
| ·The seventh "S": shared values | 第39页 |
| 7. Conclusion and recommandation | 第39-41页 |
| Appendix: questionnaires | 第41-42页 |
| List of references | 第42-44页 |
