| 摘要 | 第4-5页 |
| ABSTRACT | 第5页 |
| CHAPTER 1:INTRODUCTION | 第7-13页 |
| 1.1 JUSTIFICATION OF THE RESEARCH | 第7-9页 |
| 1.2 THE BALANCE SCORECAED | 第9-11页 |
| 1.3 THEORITICAL CONTRIBUTION | 第11页 |
| 1.4 PRACTICAL COMTRIBUTION | 第11页 |
| 1.5 RESEARCH METHODOLOGY | 第11-12页 |
| 1.6 LIMITATIONS | 第12-13页 |
| CHAPTER 2:LITERATURE REVIEW | 第13-21页 |
| 2.1 THEORETICAL BACKGROUND | 第13-17页 |
| 2.2 EMPIRICAL STUDIES | 第17-19页 |
| 2.3 THE BALANCE SCORECAED ON HRM | 第19-21页 |
| CHAPTER 3:CASES OF STUDY-MEASURING THE IMPACT OF HRMPRACTICES | 第21-69页 |
| 3.1 USING HRM PRACTICES TO IMPROVE PRODUCTIVITY IN THE CANADIAN TOURISM SECTOR | 第21-22页 |
| 3.2 THE EFFECTS OF HRM PRACTICES ON PRODUCTIVITY:A STUDY OF STEEL FISHING LINES | 第22-23页 |
| 3.3 METHODOLOGY FOR IMPLEMENTING A SCORECARD IN THE AREA OF HUMAN RESOURCES | 第23-28页 |
| 3.4 DEFINING TOOLS PER AREA AND POSSIBLE ANALYSIS | 第28-42页 |
| 3.5 INDICATORS AND REPORTING FOR ASSESSMENTPERFORMANCE OF HUMAN RESOURCES | 第42-56页 |
| 3.6 SUPPLEMENTARY REPORTS | 第56-69页 |
| CHAPTER 4:CONCLUSIONS AND SUGGESTIONS | 第69-71页 |
| CHAPTER 5:REFERENCES | 第71-74页 |
