| Acknowledgements | 第6-8页 |
| DEDICATION | 第8-9页 |
| 摘要 | 第9-11页 |
| ABSTRACT | 第11-12页 |
| CHAPTER NO:1 INTRODUCTION | 第22-38页 |
| 1.0 Chapter objective | 第22页 |
| 1.1 Research Background | 第22-25页 |
| 1.2 Description of the key constructs | 第25-28页 |
| 1.2.1 Organizational justice | 第25页 |
| 1.2.2 Distributive injustice | 第25-26页 |
| 1.2.3 Procedural injustice | 第26页 |
| 1.2.4 Interactional injustice | 第26页 |
| 1.2.4.1 Interpersonal injustice | 第26页 |
| 1.2.4.2 Informational injustice | 第26页 |
| 1.2.5 Organizational justice vs. injustice | 第26-27页 |
| 1.2.6 Emotional regulation | 第27页 |
| 1.2.7 Psychological distress | 第27页 |
| 1.2.8 State self-esteem | 第27页 |
| 1.2.9 Workplace incivility | 第27-28页 |
| 1.3 Justification of research | 第28-32页 |
| 1.4 Problem statement | 第32页 |
| 1.5 Research Objectives | 第32-33页 |
| 1.6 Research questions | 第33页 |
| 1.7 Significance of the Study | 第33-35页 |
| 1.7.1 Literary contributions | 第33页 |
| 1.7.2 Contextual Contribution | 第33-35页 |
| 1.8 Organization of the thesis | 第35-36页 |
| 1.9 Chapter summary | 第36-38页 |
| CHAPTER NO:2 REVIEW OF THE LITERATURE | 第38-74页 |
| 2.0 Chapter Objective | 第38页 |
| 2.1 Organizational justice (OJ) | 第38页 |
| 2.2 Definition of organizational justice | 第38-39页 |
| 2.3 Types of organizational justice | 第39页 |
| 2.4 Dimensions of organizational justice | 第39-44页 |
| 2.4.1 Distributive justice | 第40-41页 |
| 2.4.2 Procedural justice | 第41-42页 |
| 2.4.3 Interactional justice | 第42-44页 |
| 2.4.3.1 Interpersonal justice | 第43-44页 |
| 2.4.3.2 Informational justice | 第44页 |
| 2.5 Organizational justice vs. injustice | 第44-45页 |
| 2.6 Significance of organizational justice | 第45-46页 |
| 2.6.1 Instrumental Motive | 第45-46页 |
| 2.6.2 Relational motive | 第46页 |
| 2.6.3 Deontic motive | 第46页 |
| 2.7 Responding to organizational injustice | 第46-47页 |
| 2.8 People's respond on injustice | 第47-50页 |
| 2.8.1 The influence of injustice | 第47-48页 |
| 2.8.2 Level of concern in limiting future | 第48页 |
| 2.8.3 Elements Affecting the Choice of Action | 第48页 |
| 2.8.4 Benefits of fairness for the employees and firm | 第48-49页 |
| 2.8.5 The economic and psychological outcomes of organizational injustice | 第49页 |
| 2.8.6 Employees' responses to organizational injustice | 第49-50页 |
| 2.9 Psychological distress | 第50页 |
| 2.10 State self-esteem | 第50-51页 |
| 2.11 workplace incivility | 第51-53页 |
| 2.12 Theoretical support | 第53-55页 |
| 2.12.1 Social exchange theory | 第53-54页 |
| 2.12.2 Reactive Content Theories | 第54页 |
| 2.12.3 Equity Theory | 第54页 |
| 2.12.4 Affect control theory | 第54-55页 |
| 2.12.5 Fairness theory | 第55页 |
| 2.13 Hypothesis development | 第55-71页 |
| 2.13.1 Distributive injustice and psychological distress | 第55-56页 |
| 2.13.2 Procedural injustice and psychological distress | 第56-57页 |
| 2.13.3 Interactional injustice and psychological distress | 第57-59页 |
| 2.13.4 Distributive injustice and state self-esteem | 第59-60页 |
| 2.13.5 Procedural injustice and state self-esteem | 第60页 |
| 2.13.6 Interactional injustice and state self-esteem | 第60-62页 |
| 2.13.7 Psychological distress and workplace incivility | 第62-63页 |
| 2.13.8 State self-esteem and workplace incivility | 第63-64页 |
| 2.13.9 Mediating role of psychological distress between organizational injustice and behavioralincivility at workplace | 第64-66页 |
| 2.13.10 Mediating role of state self-esteem between organizational injustice and behavioralincivility at workplace | 第66-68页 |
| 2.13.11 Moderating role of emotional regulation between organizational injustice andpsychological distress | 第68-70页 |
| 2.13.12 Moderating role of emotional regulation between organizational injustice and state self-esteem | 第70-71页 |
| 2.14 Chapter summary | 第71-74页 |
| CHAPTER No: 3 METHODOLOGY | 第74-104页 |
| 3.0 Overview | 第74页 |
| 3.1 Research context | 第74-80页 |
| 3.1.1 Background and Political Structure of Pakistan | 第75-76页 |
| 3.1.2 Socio-cultural values in Pakistan | 第76-78页 |
| 3.1.3 Salient features of Pakistan's Economy | 第78页 |
| 3.1.4 Workforce and employment opportunities | 第78-79页 |
| 3.1.5 Leading exports of Pakistan | 第79页 |
| 3.1.6 Foreign direct investment in Pakistan | 第79-80页 |
| 3.2 HRM Practice in Pakistan | 第80-82页 |
| 3.2.1 Equal employment opportunities | 第80-81页 |
| 3.2.2 Job security | 第81页 |
| 3.2.3 Performance appraisal | 第81页 |
| 3.2.4 Administrative hierarchy and compensation | 第81-82页 |
| 3.3 Research Philosophy | 第82-83页 |
| 3.3.1 Positivism | 第82页 |
| 3.3.2 Interpretive | 第82-83页 |
| 3.4 Research Approach | 第83-85页 |
| 3.4.1 Quantitative Approach | 第83-85页 |
| 3.4.1.1 Nominal scale | 第84页 |
| 3.4.1.2 Ordinal Scale | 第84页 |
| 3.4.1.3 Interval Scale | 第84-85页 |
| 3.4.1.4 Ratio Scale | 第85页 |
| 3.4.2 Qualitative Approach | 第85页 |
| 3.5 Research Types | 第85-87页 |
| 3.5.1 Exploratory research | 第86页 |
| 3.5.2 Descriptive research | 第86页 |
| 3.5.3 Causal research | 第86-87页 |
| 3.6 Data Collection Techniques | 第87-88页 |
| 3.6.1 Interviews | 第87页 |
| 3.6.2 Questionnaire and Survey | 第87-88页 |
| 3.6.3 Observation | 第88页 |
| 3.6.4 Focus Group | 第88页 |
| 3.7 Research strategy | 第88-90页 |
| 3.7.1 Selection of survey research strategy | 第89页 |
| 3.7.2 Rationale for choosing surveys | 第89-90页 |
| 3.8 Research design | 第90-97页 |
| 3.8.1 Determining the research design | 第92页 |
| 3.8.2 Purpose: Hypothesis testing | 第92-93页 |
| 3.8.3 Type of investigation: Correlation research | 第93页 |
| 3.8.4 Extent of researcher interference with research:minimal extent | 第93页 |
| 3.8.5 Research context: Not contrived | 第93-94页 |
| 3.8.6 Unit of analysis | 第94页 |
| 3.8.7 Time horizon:cross-sectional | 第94页 |
| 3.8.8 Population and sample | 第94-95页 |
| 3.8.9 Choice of sample | 第95页 |
| 3.8.10 Target population | 第95页 |
| 3.8.11 Sampling framework | 第95-96页 |
| 3.8.12 Sampling unit | 第96页 |
| 3.8.13 Sample Size | 第96-97页 |
| 3.9 Study 1 | 第97-101页 |
| 3.9.1 Participants and procedures | 第97-99页 |
| 3.9.2 Measures | 第99-101页 |
| 3.9.2.1 Perceived organizational injustice | 第99页 |
| 3.9.2.2 Distributive injustice | 第99-100页 |
| 3.9.2.3 Procedural injustice | 第100页 |
| 3.9.2.4 Interactional injustice | 第100页 |
| 3.9.2.5 Emotional regulation | 第100页 |
| 3.9.2.6 Psychological distress | 第100页 |
| 3.9.2.7 State self-esteem | 第100-101页 |
| 3.9.2.9 Control variables | 第101页 |
| 3.10 Study 2 | 第101-102页 |
| 3.10.1 Participants and procedures | 第101页 |
| 3.10.2 Participants and procedure | 第101页 |
| 3.10.3 Measures | 第101-102页 |
| 3.11 Chapter summary | 第102-104页 |
| CHAPTER No:4 DATA ANALYSIS & RESULTS | 第104-152页 |
| 4.0 Purpose of the chapter | 第104页 |
| 4.1 Preliminary Analysis | 第104页 |
| 4.1.1 Focus group | 第104页 |
| 4.2 Pilot study | 第104-110页 |
| 4.3 Study 1 Main Survey | 第110-119页 |
| 4.3.1 Missing value analysis | 第110-112页 |
| 4.3.2 Aberrant values | 第112页 |
| 4.3.3 Examination of multiple outliers | 第112-113页 |
| 4.3.4 Data normality | 第113-116页 |
| 4.3.5 Homoscedasticity | 第116页 |
| 4.3.6 Multicollinearity | 第116-117页 |
| 4.3.7 Common method bias (CMB) | 第117-118页 |
| 4.3.7.1 Procedural remedies | 第117-118页 |
| 4.3.7.2 Statistical remedies | 第118页 |
| 4.3.8 Non-response bias | 第118-119页 |
| 4.4 Demographic information of the participants | 第119-120页 |
| 4.4.1 Background information | 第119-120页 |
| 4.5 Confirmatory factor analysis (CFA) | 第120-123页 |
| 4.5.1 CFA for perceived organizational injustice | 第122页 |
| 4.5.2 CFA of factor model of PD | 第122页 |
| 4.5.3 CFA of factor model of SEE | 第122-123页 |
| 4.5.4 CFA of factor model of ER | 第123页 |
| 4.5.5 CFA of factor model of WI | 第123页 |
| 4.6 Reliability of the scale | 第123-124页 |
| 4.7 Descriptive statistics and correlation | 第124-126页 |
| 4.8 Test of Hypotheses | 第126-135页 |
| 4.8.1 PD as an underlying mechanism between perceived injustice & workplace incivility | 第126-127页 |
| 4.8.2 SSE as an underlying mechanism among perceived injustice & workplace incivility | 第127-129页 |
| 4.8.3 Interactional effects of perceived injustice & emotional regulation in predicting PD | 第129-132页 |
| 4.8.4 Interactional effects of perceived injustice & emotional regulation in predicting SSE | 第132-135页 |
| 4.9 Study 2 | 第135-139页 |
| 4.9.1 Missing value analysis | 第135页 |
| 4.9.2 Examination of multiple outliers | 第135-136页 |
| 4.9.3 Data normality | 第136-137页 |
| 4.9.4 Homoscedasticity | 第137页 |
| 4.9.5 Multicollinearity | 第137-138页 |
| 4.9.6 Common method bias (CMB) | 第138页 |
| 4.9.6.1 Procedural remedies | 第138页 |
| 4.9.6.2 Statistical remedies | 第138页 |
| 4.9.7 Non-response bias | 第138-139页 |
| 4.10 Demographic information of the participants | 第139-141页 |
| 4.10.1 Background information | 第139-141页 |
| 4.11 Descriptive Statistics and Correlations | 第141-143页 |
| 4.12 Hypotheses testing (study 2) | 第143-150页 |
| 4.12.1 PD as an underlying mechanism among perceived injustice & workplace incivility | 第143-144页 |
| 4.12.2 SSE as an underlying mechanism among perceived injustice & workplace incivility | 第144-146页 |
| 4.12.3 Interactional effects of perceived injustice & emotional regulation in predicting PD | 第146-148页 |
| 4.12.4 Interactional effects of perceived injustice & emotional regulation in predicting SSE | 第148-150页 |
| 4.13 Chapter summary | 第150-152页 |
| CHAPTER NO:5 DISCUSSION AND CONCLUSION | 第152-168页 |
| 5.0 Chapter objectives | 第152页 |
| 5.1 Summary of reliability of the results | 第152-153页 |
| 5.2 Hypotheses testing | 第153页 |
| 5.3 General discussion | 第153-157页 |
| 5.3.1 Perceived distributive injustice and psychological distress | 第154页 |
| 5.3.2 Perceived procedural injustice and psychological distress | 第154-155页 |
| 5.3.3 Perceived interactional injustice and psychological distress | 第155页 |
| 5.3.4 Perceived distributive injustice and state self-esteem | 第155-156页 |
| 5.3.5 Perceived procedural injustice and state self-esteem | 第156页 |
| 5.3.6 Perceived interactional injustice and state self-esteem | 第156-157页 |
| 5.4 | 第157-158页 |
| 5.4.1 Mediating role of psychological distress between perceived injustice (DIJ, PIJ & IIJ)&workplace incivility | 第157-158页 |
| 5.4.2 Mediating role of state self-esteem between perceived injustice (DIJ, PIJ & IIJ)&workplace incivility | 第158页 |
| 5.5 | 第158-160页 |
| 5.5.1 Emotional regulation as a moderator between perceived injustice dimensions and PD | 第158-159页 |
| 5.5.2 Emotional regulation as a moderator between perceived injustice dimensions and state self-esteem | 第159-160页 |
| 5.6 Theoretical implications | 第160-161页 |
| 5.7 Managerial implications | 第161-164页 |
| 5.8 Conclusion | 第164-165页 |
| 5.9 Limitations and Future research directions | 第165-168页 |
| REFERENCES | 第168-191页 |
| APPENDIX Ⅰ | 第191-192页 |
| Appendix Ⅱ | 第192-195页 |
| APPENDIX Ⅲ | 第195-196页 |
| APPENDIX Ⅳ | 第196-197页 |
| Appendix-Ⅴ | 第197-199页 |
| Appendix Ⅴ (Table 1) :Principal component analysis (Study 1) | 第198-199页 |
| Appendix Ⅴ (Table 1):Principal component analysis (Study 2) | 第199页 |
