| ACKNOWLEDGEMENT | 第4-5页 |
| ABSTRACT | 第5页 |
| 摘要 | 第6-15页 |
| ABBREVIATION | 第15-16页 |
| Chapter 1 Introduction | 第16-21页 |
| 1.1 Research Background and Significance | 第16-17页 |
| 1.2 Research Objective | 第17-18页 |
| 1.3 Research Methodology | 第18-21页 |
| 1.3.1 Literature review | 第18页 |
| 1.3.2 Case study | 第18-19页 |
| 1.3.3 Thesis Structure | 第19-21页 |
| Chapter 2 Literature review | 第21-32页 |
| 2.1 The development of quality management | 第21-24页 |
| 2.2 Supply chain quality management | 第24-27页 |
| 2.3 Systematization theory | 第27-29页 |
| 2.4 PDCA | 第29-32页 |
| Chapter 3 Case description | 第32-46页 |
| 3.1 The case industry- Home furnishing | 第32-33页 |
| 3.2 The competition between home furnishing products importers | 第33-34页 |
| 3.3 The case company- C Company | 第34-41页 |
| 3.3.1 C company general information | 第34-35页 |
| 3.3.2 C company’s business model | 第35-38页 |
| 3.3.3 C company’s product lines | 第38-39页 |
| 3.3.4 C company’s supply chain | 第39-41页 |
| 3.4 C company supply chain quality management status | 第41-43页 |
| 3.4.1 C company quality team | 第41-42页 |
| 3.4.2 Quality management support teams | 第42页 |
| 3.4.3 Supply chain quality management activities | 第42-43页 |
| 3.5 Supply chain quality management problems | 第43-44页 |
| 3.6 Summary | 第44-46页 |
| Chapter 4 Case analysis | 第46-64页 |
| 4.1 Supply chain quality management analysis under Plan perspective | 第46-52页 |
| 4.1.1 Supplier quality system evaluation analysis | 第46-50页 |
| 4.1.2 Supplier production quality management analysis | 第50-51页 |
| 4.1.3 Customer quality feedback and satisfaction management analysis | 第51-52页 |
| 4.2 Supply chain quality management analysis under Do perspective | 第52-59页 |
| 4.2.1 Supplier quality system evaluation analysis | 第52-53页 |
| 4.2.2 Supplier production quality management analysis | 第53-56页 |
| 4.2.3 Customer quality feedback and satisfaction management analysis | 第56-59页 |
| 4.3 Supply chain quality management analysis under Check perspective | 第59-60页 |
| 4.4 Supply chain quality management analysis under Act perspective | 第60-63页 |
| 4.5 Summary | 第63-64页 |
| Chapter 5 Recommendation | 第64-70页 |
| 5.1 Integrate quality management elements and build up relation | 第64-66页 |
| 5.2 Establish systematical supply chain quality management | 第66-68页 |
| 5.3 Establish integral and ecological supply chain quality management | 第68-70页 |
| Chapter 6 Conclusion | 第70-73页 |
| 6.1 Conclusion | 第70-71页 |
| 6.2 Limitations of research | 第71页 |
| 6.3 Suggestions for further research | 第71-73页 |
| References | 第73-76页 |
