| Abstract | 第1-5页 |
| 摘要 | 第5-7页 |
| Chapter 1:Introduction | 第7-9页 |
| ·Background and Motivation | 第7-8页 |
| ·Research Goals | 第8-9页 |
| ·Research Objectives and Questions | 第8页 |
| ·Methodology | 第8-9页 |
| ·Thesis Structure | 第9页 |
| ·Summary | 第9页 |
| Chapter 2:Knowledge Management | 第9-15页 |
| ·Definition of Knowledge | 第9-10页 |
| ·Tacit and Explicit Knowledge | 第10-12页 |
| ·Categories of Tacit Knowledge | 第10-11页 |
| ·Explicit v.Tacit Knowledge Leverage and Usefulness in a Firm | 第11-12页 |
| ·Definition of Knowledge Management | 第12-13页 |
| ·Knowledge Management in the Consulting Industry | 第13-15页 |
| ·Summary | 第15页 |
| Chapter 3:Knowledge Transfer in MNCs | 第15-38页 |
| ·Resource Based View of a Firm | 第15-16页 |
| ·Transnational Teams within the MNC | 第16-17页 |
| ·Creating and Capturing Knowledge Management in MNCs | 第17-18页 |
| ·Knowledge Transfer | 第18-19页 |
| ·Knowledge Transfer Models | 第19-21页 |
| ·Communication Model | 第19-20页 |
| ·Knowledge Spiral Model | 第20-21页 |
| ·Factors That Facilitate Knowledge Transfer in Transnational Teams | 第21-30页 |
| ·Technical KM Resource | 第22-23页 |
| ·Social and Relational Capital | 第23-24页 |
| ·Organizational context | 第24-25页 |
| ·Culture-Hofstede Cultural Dimensions | 第25-30页 |
| ·Knowledge Transfer Barriers in Transnational Teams | 第30-35页 |
| ·Defensive Mechanisms | 第31页 |
| ·Communication | 第31-32页 |
| ·Leadership | 第32页 |
| ·Intra-Team Processes | 第32-35页 |
| ·Overcoming Knowledge Transfer barriers in Transnational Teams | 第35-38页 |
| ·Developing a knowledge-Sharing culture | 第35-36页 |
| ·Procedural Justice | 第36页 |
| ·Dealing with defensive mechanisms | 第36页 |
| ·Processes and structures fostering knowledge sharing | 第36-37页 |
| ·Rewarding the use of knowledge | 第37页 |
| ·Expatriates | 第37-38页 |
| ·Cultural Awareness Training | 第38页 |
| ·Communication Improvement in Transnational Teams | 第38页 |
| ·Summary | 第38页 |
| Chapter 4:Case Study of Hill & Associates | 第38-47页 |
| ·Company Introduction | 第38-39页 |
| ·Company Mission Statement | 第39页 |
| ·Focus on H&A Branch(Shanghai) | 第39-40页 |
| ·Breakdown of H&A Services and Cases | 第39-40页 |
| ·Role of Knowledge Management in H&A | 第40-41页 |
| ·Knowledge Transfer and Barriers Faced Among Team Members in H&A | 第41-45页 |
| ·Overcoming Transfer Barriers in H&A Teams | 第45-47页 |
| Chapter 5:Case Study of Fudan-Wharton Global Consulting Practicum | 第47-56页 |
| ·Introduction | 第47-48页 |
| ·Role of knowledge management in GCP | 第48-50页 |
| ·Knowledge transfer and barriers faced in Fudan-Wharton GCP team | 第50-54页 |
| ·Overcoming Transfer Barriers in Fudan-Wharton GCP Team | 第54-56页 |
| Chapter 6:Overall Conclusion | 第56-59页 |
| ·Thesis Summary and Major Findings | 第56-57页 |
| ·Limitations and Implications for Further Research | 第57-59页 |
| References: | 第59-66页 |
