| ACKNOWLEDGMENTS | 第5-6页 |
| ABSTRACT | 第6-7页 |
| 摘要 | 第8-13页 |
| LIST OF TABLES | 第13-14页 |
| CHAPTER ONE INTRODUCTION | 第14-24页 |
| 1.1 The object of the study | 第14-16页 |
| 1.2 The rationale of the study | 第16-17页 |
| 1.3 The objective of the study | 第17-18页 |
| 1.4 The Significance of the Study | 第18-19页 |
| 1.5 Methodology | 第19-21页 |
| 1.6 Outline of the Study | 第21-24页 |
| ChAPTER TWO LITERATURE REVIEW | 第24-38页 |
| 2.1 Review of conflict talk | 第24-33页 |
| 2.1.1 Initiation of conflict talk | 第25-27页 |
| 2.1.2 Realizations of conflict talk | 第27-30页 |
| 2.1.3 Underlying causes of conflict talk | 第30-32页 |
| 2.1.4 Outcomes and influence of conflict talk | 第32-33页 |
| 2.2 Brief review of rhetorical questions | 第33-36页 |
| 2.3 Achievements and limitations of previous research | 第36-38页 |
| CHAPTER THREE THEORETICAL FRAMEWORK | 第38-50页 |
| 3.1 Working definition of conflicting responses | 第38-43页 |
| 3.1.1 Definition | 第38-39页 |
| 3.1.2 Features of conflicting responses in this study | 第39-43页 |
| 3.2 Theoretical framework | 第43-47页 |
| 3.3 Characterization of conceptual framework | 第47-50页 |
| 3.3.1 Conflicting responses to rhetorical questions as rapport management strategies | 第47-48页 |
| 3.3.2 Rapport management orientations as pragmatic motivation | 第48-49页 |
| 3.3.3 Rapport-management outcomes | 第49-50页 |
| CHAPTER FOUR TYPES OF CONFLICTING RESPONSES TO RHETORICAL QUESTIONS | 第50-66页 |
| 4.1 Introduction | 第50页 |
| 4.2 Realizations of conflicting responses to rhetorical questions | 第50-63页 |
| 4.2.1 Refutation | 第51-52页 |
| 4.2.2 Accusation | 第52-53页 |
| 4.2.3 Order | 第53-54页 |
| 4.2.4 Criticism | 第54-55页 |
| 4.2.5 Abuse | 第55-57页 |
| 4.2.6 Rejection | 第57页 |
| 4.2.7 Complaint | 第57-59页 |
| 4.2.8 Defence | 第59-61页 |
| 4.2.9 Denial | 第61页 |
| 4.2.10 Combined strategies | 第61-63页 |
| 4.3 Summary | 第63-66页 |
| CHAPTER FIVE PRAGMATIC MOTIVATIONS FOR CONFLICTING RESPONSES | 第66-78页 |
| 5.1 Introduction | 第66-67页 |
| 5.2 Rapport-neglect orientation and the behind motives | 第67-74页 |
| 5.2.1 To protect face | 第68-70页 |
| 5.2.2 To uphold rights | 第70-71页 |
| 5.2.3 To release negative emotions | 第71-72页 |
| 5.2.4 To stick to opinions and positions | 第72-73页 |
| 5.2.5 To fulfill intentions | 第73-74页 |
| 5.3 The distribution of conflicting responses under the influence of motives behind rapport-neglect orientation | 第74-76页 |
| 5.4 Summary | 第76-78页 |
| CHAPTER SIX PRAGMATIC EFFECTS ON INTERPERSONAL RELATIONSHIP | 第78-92页 |
| 6.1 Introduction | 第78-80页 |
| 6.2 Negative effects | 第80-85页 |
| 6.2.1 Sparking or exacerbating the interpersonal conflict | 第80-84页 |
| 6.2.2 Deducing marital relations | 第84-85页 |
| 6.3 Positive effect: adding to mutual understanding and improving marriage relationship | 第85-90页 |
| 6.3.1 Getting one’s view known | 第86-87页 |
| 6.3.2 Ironing out misunderstanding | 第87-88页 |
| 6.3.3 Preventing negative emotions from festering | 第88-90页 |
| 6.4 Summary | 第90-92页 |
| CHAPTER SEVEN CONCLUSION | 第92-98页 |
| 7.1 Introduction | 第92页 |
| 7.2 Major findings | 第92-94页 |
| 7.3 Implications | 第94页 |
| 7.4 Limitations of the study | 第94-95页 |
| 7.5 Suggestions for future research | 第95-98页 |
| REFERENCES | 第98-102页 |
