| Acknowledgments | 第1-6页 |
| Abstract | 第6-8页 |
| 摘要 | 第8-10页 |
| Content | 第10-12页 |
| List of Tables | 第12-13页 |
| List of Abbreviations | 第13-14页 |
| Chapter One Introduction | 第14-18页 |
| ·Background and Significance of the Study | 第14-16页 |
| ·Purpose and Structure of the Study | 第16-18页 |
| Chapter Two Literature Review | 第18-32页 |
| ·Speech Act Theory | 第18-21页 |
| ·Speech Act by Austin and Searle | 第18-19页 |
| ·Direct and Indirect Speech Act | 第19-20页 |
| ·Speech Act and Culture | 第20-21页 |
| ·Culture and Hofstede's Cultural Dimensions | 第21-25页 |
| ·Definition of Culture | 第21-22页 |
| ·Hofstede's Cultural Dimensions Theory | 第22-25页 |
| ·A Review of Previous Studies on Speech Acts of Request and Refusal | 第25-30页 |
| ·Politeness Theory | 第26-28页 |
| ·Previous Studies on Request | 第28-29页 |
| ·Previous Studies on Refusal | 第29-30页 |
| ·Relationship of the Speech Acts of Request and Refusal | 第30页 |
| ·Research Questions | 第30-31页 |
| ·Summary | 第31-32页 |
| Chapter Three Methodology | 第32-34页 |
| ·Participants | 第32-33页 |
| ·Data Collection | 第33页 |
| ·Summary | 第33-34页 |
| Chapter Four Results and Discussion | 第34-54页 |
| ·Realization Patterns of Request and Refusal Strategy | 第34-37页 |
| ·Realization Patterns of Request Strategy | 第34-36页 |
| ·Realization Patterns of Refusal Strategy | 第36-37页 |
| ·Comparative Studies of Request and Refusal Based on Hofstede’s Cultural Dimensions | 第37-51页 |
| ·Collective Orientation versus Individual Orientation | 第37-43页 |
| ·Power/Authority versus Solidarity/Equality | 第43-47页 |
| ·Uncertainty Avoidance | 第47-48页 |
| ·Masculinity versus Femininity | 第48-50页 |
| ·Long-term versus Short-term | 第50-51页 |
| ·Tentative Research on the Reasons of the Distinctive Characteristics of Request and Refusal Strategy | 第51-52页 |
| ·Summary | 第52-54页 |
| Chapter Five Conclusion | 第54-58页 |
| ·Major Findings | 第54-55页 |
| ·Pedagogical Implications | 第55-56页 |
| ·Limitations of the Study and Suggestions for Further Research | 第56-58页 |
| References | 第58-61页 |
| Publications | 第61页 |