| ACKNOWLEDGEMET | 第5-6页 |
| Abstract | 第6页 |
| LIST OF TABLES | 第7页 |
| LIST OF FIGURES | 第7-8页 |
| ABBREVIATIONS USED | 第8页 |
| APPENDICES | 第8-12页 |
| CHAPTER ONE: GENERAL INTRODUCTION | 第12-18页 |
| 1.1 Introduction | 第12-13页 |
| 1.2 Background of the Study | 第13-15页 |
| 1.2.1 Profile of Eritrea | 第13页 |
| 1.2.2 History of the Financial Institutions in Eritrea | 第13-15页 |
| 1.3 Statement of the Problem | 第15-16页 |
| 1.4 Objectives of the Study | 第16页 |
| 1.5 Research Questions | 第16-17页 |
| 1.6 Signifiance of the Study | 第17-18页 |
| CHAPTER TWO: LITERATURE REVIEW | 第18-36页 |
| 2.1 Overview & Definitions of Performance Appraisal | 第18-20页 |
| 2.1.1 Performance Appraisal | 第18页 |
| 2.1.2 Performance Appraisal Techniques | 第18-19页 |
| 2.1.3 The Steps in Performance Appraisal Process | 第19-20页 |
| 2.2 The Purpose and Uses of Performan Appraisal | 第20-21页 |
| 2.2.1 The Administrative Uses of Performance Appraisal | 第20页 |
| 2.2.2 The Developmental Uses of Performance Appraisal | 第20-21页 |
| 2.3 Requirements for Effective Performance Appraisal System | 第21-23页 |
| 2.4 Methods of Performance Appraisal | 第23-28页 |
| 2.4.1 Rating Scale method | 第23-25页 |
| 2.4.2 Essay Method | 第25-26页 |
| 2.4.3 Management by Objectives(MBO) | 第26-27页 |
| 2.4.4 The 360 Degree | 第27-28页 |
| 2.5 Performance Appraisal and Employees Satisfaction | 第28-31页 |
| 2.5.1 Performance Appraisal Linked to Reward | 第28-29页 |
| 2.5.2 Performance Appraisal Feedback | 第29页 |
| 2.5.3 Performance Appraisal Training | 第29-30页 |
| 2.5.4 Employees Face to face meeting with their Supervisors | 第30-31页 |
| 2.6 Employees Performance Appraisal and Productivity | 第31-33页 |
| 2.7 Problems in Performance Appraisal | 第33-36页 |
| CHAPTER THREE: METHODOLOGY | 第36-39页 |
| 3.1 Conceptual Frame work | 第36页 |
| 3.2 Target Population | 第36页 |
| 3.3 Methods of Data Collection | 第36-37页 |
| 3.3.1 Questionnaire Method | 第36-37页 |
| 3.3.2 Interview | 第37页 |
| 3.4 Sampling Techniques and Sample Size | 第37页 |
| 3.5 Data Management | 第37-38页 |
| 3.6 Data Analysis | 第38-39页 |
| CHAPTER FOUR: RESULTS AND DISCUSSIONS | 第39-53页 |
| 4.1 Performance Appraisal in the Financial Institutions of Eritrea | 第39-47页 |
| 4.1.1 Basic Demographic Data of the Respondents | 第39-41页 |
| 4.1.2 The Existence of Performance Appraisal and Its Frequency | 第41-47页 |
| 4.2 Employees Satisfaction with the Appraisal Process | 第47-48页 |
| 4.2.1 Overall Employees Satisfaction | 第47-48页 |
| 4.2.2 Effect of Performance Appraisal on Employees Activity | 第48页 |
| 4.3 Employees' PA, Potential Identification and its link with Reward | 第48-51页 |
| 4.3.1 Potential Identified | 第48页 |
| 4.3.2 Linkage of PA with Salary increase, Bonus and Promotion | 第48-49页 |
| 4.3.3 Employees' PA and Reward in the Financial Institutions | 第49-51页 |
| 4.4 The Impact of Employees Dissatisfaction with PA on Productivity | 第51-53页 |
| CHAPTER 5 CONCLUSIONS AND RECOMMENDATIONS | 第53-57页 |
| 5.1 Conclusions | 第53-54页 |
| 5.2 Managerial Implications | 第54-55页 |
| 5.3 Problems and Limitations of the Study | 第55-57页 |
| REFERENCES | 第57-61页 |
| APPENDICES | 第61-66页 |
| APPENDIX Ⅰ | 第61-62页 |
| APPENDIX Ⅱ | 第62-65页 |
| APPENDIX Ⅲ | 第65-66页 |
| APPENDIX Ⅳ | 第66页 |
