| 摘要 | 第5-6页 |
| Abstract | 第6-7页 |
| 1 Introduction | 第10-18页 |
| 1.1 Research Background and Significance | 第12-13页 |
| 1.2 Problem Statement and Objectives | 第13-14页 |
| 1.2.1 Objectives | 第13-14页 |
| 1.2.2 General objective | 第14页 |
| 1.3 Main contents and Problem solving Approach | 第14-15页 |
| 1.3.1 Main contents | 第14-15页 |
| 1.3.2 Problem Solving Approach | 第15页 |
| 1.4 Research Scope | 第15-16页 |
| 1.5 Research contributions | 第16页 |
| 1.6 Overall Research Framework | 第16-18页 |
| 2 Literature review | 第18-47页 |
| 2.1 Current situation in Venezuela | 第18-19页 |
| 2.2 Social Factors | 第19-21页 |
| 2.2.1 Corruption "It’s the customer who pays" | 第19-20页 |
| 2.2.2 Attacks against food distribution trucks | 第20-21页 |
| 2.3 Economic Factors | 第21-22页 |
| 2.3.1 Venezuela’s Inflation Spiraling Out of Control | 第21-22页 |
| 2.3.2 Government Doubles Down on“Economic War”Rhetoric | 第22页 |
| 2.4 Food distribution process in Venezuela | 第22-25页 |
| 2.4.1 Venezuela’s scarcity problem | 第24-25页 |
| 2.5 Venezuela’s government Food Distribution Program 2017 (CLAPs) | 第25-26页 |
| 2.5.1 CLAPs | 第25-26页 |
| 2.5.2 CLAPs Introduction | 第26页 |
| 2.6 International journals: literate reviews | 第26-29页 |
| 2.7 Company framework and description of the current existing issues | 第29-39页 |
| 2.8 Tools for the analysis of problems | 第39-47页 |
| 2.8.1 SWOT Matrix | 第40-44页 |
| 2.8.2 Ishikawa’s or Cause – Effect Diagram | 第44-47页 |
| 3 Methodological Framework | 第47-51页 |
| 3.1 Phase 1. Understanding and Context Analysis | 第48-49页 |
| 3.1.1 Understanding and Information development | 第48页 |
| 3.1.2 Analysis of the situation | 第48-49页 |
| 3.1.3 SWOT Matrix analysis | 第49页 |
| 3.1.4 Analysis of Cause Effect Diagram | 第49页 |
| 3.2 Phase 2. Design proposals for the Improvement of the service level | 第49-50页 |
| 3.3 Phase 3. Implementation of the proposals and their monitoring | 第50-51页 |
| 3.3.1 Implementation proposals | 第50页 |
| 3.3.2 Monitoring | 第50-51页 |
| 4 Results of the food distribution optimization process analysis | 第51-73页 |
| 4.1 Phase 1: Understanding and Context Analysis | 第51-58页 |
| 4.1.1 Understanding and Information Gathering | 第51页 |
| 4.1.2 Branch-branch distribution versus Aragua’s Center ofdistribution-branch | 第51-52页 |
| 4.1.3 Distribution planning process in SAP | 第52-53页 |
| 4.1.4 Analysis of the situation | 第53-55页 |
| 4.1.5 Analysis of the SWOT Matrix | 第55-56页 |
| 4.1.6 Cause-Effect Diagram | 第56-58页 |
| 4.2 Phase 2: Design proposals for the improvement of the service level | 第58-67页 |
| 4.2.1 Proposals for the process logistics of the distribution center | 第58-67页 |
| 4.3 Phase 3: Implementation of the proposals and its monitoring | 第67-70页 |
| 4.3.1 Implementation proposals | 第67-68页 |
| 4.3.2 Monitoring | 第68-70页 |
| 4.4 Comparative Analysis between Venezuela’s government (CLAPs) andEmpresas Polar Company food distribution programs 2017 | 第70-73页 |
| 5 Conclusion and recommendations | 第73-76页 |
| 5.1 Recommendations for future research | 第74-76页 |
| References | 第76-79页 |
| Acknowledgement | 第79-81页 |
