| Acknowledgements | 第4-7页 |
| Abstract | 第7-8页 |
| 摘要 | 第9-11页 |
| Chapter One Introduction | 第11-15页 |
| 1.1 Background to the Study | 第11页 |
| 1.2 Objectives and Significance of the Study | 第11-12页 |
| 1.3 Methodology and Data Collection | 第12-14页 |
| 1.4 Organization of the Study | 第14-15页 |
| Chapter Two Literature Review | 第15-25页 |
| 2.1 Previous Studies on Conflict Talk | 第15-19页 |
| 2.1.1 Definition of Conflict Talk | 第15-16页 |
| 2.1.2 Different Perspectives on Conflict Talk | 第16-18页 |
| 2.1.3 Conflict and Impoliteness | 第18-19页 |
| 2.2 Previous Studies on Identity | 第19-22页 |
| 2.2.1 Definition and Classification of Identity | 第19-20页 |
| 2.2.2 Identity Construction and Identity Marker | 第20-22页 |
| 2.3 Previous Studies on Identity Marker in Conflict Talk | 第22-23页 |
| 2.4 Problems with Existing Studies | 第23-25页 |
| Chapter Three Theoretical Framework | 第25-35页 |
| 3.1 Bousfield’s Impoliteness Theory | 第25-28页 |
| 3.1.1 Impoliteness Strategies | 第26页 |
| 3.1.2 Realization of Impoliteness | 第26-28页 |
| 3.2 Spencer-Oatey’s Rapport Management | 第28-31页 |
| 3.2.1 Components of Rapport Management | 第28-30页 |
| 3.2.2 Rapport Management Strategies | 第30-31页 |
| 3.3 The Framework for Interpretation | 第31-35页 |
| Chapter Four Analysis of Identity Markers in Conflict Talk | 第35-68页 |
| 4.1 Types of Identity Markers in Conflict Talk | 第36-45页 |
| 4.1.1 Speaker-oriented Ones or Listener-oriented Ones | 第36-37页 |
| 4.1.2 Identity Markers of Personal Traits | 第37-38页 |
| 4.1.3 Identity Markers of Relation | 第38-40页 |
| 4.1.4 Identity Markers of Rights and Social Status | 第40-41页 |
| 4.1.5 Identity Markers of Self-interest | 第41-45页 |
| 4.2 Realization of Identity Markers as Impoliteness and Defense | 第45-57页 |
| 4.2.1 Identity Markers with Offensive Strategies | 第46-53页 |
| 4.2.2 Identity Markers with Defensive Strategies | 第53-57页 |
| 4.3 Functions of Identity Markers in Conflict Talk | 第57-67页 |
| 4.3.1 A Challenge to Quality Face | 第58-60页 |
| 4.3.2 A Challenge to Identity Face | 第60页 |
| 4.3.3 A Challenge to Equity Right | 第60-61页 |
| 4.3.4 A Challenge to Association Right | 第61-63页 |
| 4.3.5 A Strategy to Protect Faces | 第63-64页 |
| 4.3.6 A Strategy to Uphold Rights | 第64-67页 |
| 4.4 Summary | 第67-68页 |
| Chapter Five Conclusion | 第68-72页 |
| 5.1 Main Findings of the Study | 第68-70页 |
| 5.2 Limitations and Suggestions for Further Researches | 第70-72页 |
| References | 第72-76页 |
| Appendix Data Transcriptions from Our Innocent Time | 第76-91页 |
