| ACKNOWLEDGEMENTS | 第5-6页 |
| ABSTRACT | 第6页 |
| 1. INTRODUCTION | 第13-47页 |
| 1.1 Background and significance of the study | 第13-14页 |
| 1.2 Literature Review | 第14-38页 |
| 1.3 Comments on previous studies | 第38页 |
| 1.4 Design of the study | 第38-45页 |
| 1.4.1 Questions of the study | 第38页 |
| 1.4.2 Method of the study | 第38-39页 |
| 1.4.3 Research framework | 第39-41页 |
| 1.4.4 Hypotheses | 第41-42页 |
| 1.4.5 Measures | 第42-45页 |
| 1.5 The innovation of this study | 第45-46页 |
| 1.6 The structure of the paper | 第46-47页 |
| 2. CARE SERVICE IN SOUTH KOREA | 第47-85页 |
| 2.1 History of long-term care insurance system | 第47-48页 |
| 2.2 Care worker system in Korea | 第48-50页 |
| 2.3 Korea's long-term care insurance system | 第50-62页 |
| 2.4 Current status of care worker system and problems of care workers'work environment | 第62-85页 |
| 2.4.1 Current status of care worker system | 第62-63页 |
| 2.4.2 Problems of care workers'work environment | 第63-85页 |
| 3. THE MAIN RESEARCH AND ITS RESULTS | 第85-110页 |
| 3.1 Sampling and Data collection | 第85页 |
| 3.2 Data Analysis | 第85-86页 |
| 3.3 Verification of validity and reliability of measurement | 第86-88页 |
| 3.4 Socio-demographic characteristics of participants | 第88-93页 |
| 3.5 Hypothesis testing and main findings | 第93-110页 |
| 4. DISCUSSION | 第110-113页 |
| 4.1 The effect of work environment on job satisfaction | 第110页 |
| 4.2 The effect of work environment on service quality | 第110-111页 |
| 4.3 The effect of job satisfaction on service quality | 第111-113页 |
| 5. CONCLUSION | 第113-122页 |
| 5.1 Summary | 第113页 |
| 5.2 Contributions and Limitations | 第113-114页 |
| 5.3 Policy recommendations | 第114-122页 |
| REFERENCES | 第122-128页 |
| APPENDIX | 第128-139页 |
