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上海某瑜伽企业消费行为对续卡率影响实证研究

摘要第4-5页
ABSTRACT第5-6页
1. INTRODUCTION第7-11页
    1.1 Fitness Industry in China (Market Supply and Demand Profile)第7-8页
    1.2 Yoga Industry In China (Market Supply And Demand Profile)第8-10页
    1.3 Brief Introduction of Raja Yoga第10-11页
2. LITERATURE REVIEW第11-31页
    2.1 The Concept of Loyalty and Customer Loyalty第11-12页
    2.2 The Connotation and Value of Membership Customer Loyalty第12-15页
        2.2.1 The Definition of Membership Loyalty第12-14页
        2.2.2 Value and Significance of Membership Loyalty第14-15页
    2.3 Influencing Factors of Member Loyalty第15-20页
        2.3.1 Club Advertisements第16页
        2.3.2 Club Sales Promotion第16-17页
        2.3.3 Club Market Share第17-18页
        2.3.4 Club Brand Trust第18页
        2.3.5 Club Member Satisfaction第18-19页
        2.3.6 Club Service Quality Factors第19-20页
    2.4 The Theoretical Basis of Loyalty第20-23页
        2.4.1 Behavior Brand Loyalty Theory第20-21页
        2.4.2 Cognitive Brand Loyalty Theory第21-22页
        2.4.3 Integrated Loyalty Theory第22-23页
    2.5 Member Loyalty Formation Process and Loyalty Measurement第23-27页
        2.5.1 Member Loyalty Formation Process第23-25页
        2.5.2 Loyalty Measurement第25-27页
    2.6 Membership Loyalty in Fitness Center第27-29页
        2.6.1 The Origin of Fitness Center第27-28页
        2.6.2 Renewal Willingness and Renewal Behavior of Fitness Members第28-29页
    2.7 Literature Review Conclusion第29-31页
3. RESEARCH QUESTION第31-35页
    3.1 Research Background第31-32页
    3.2 Research Motivation第32页
    3.3 Research Hypothesis第32-34页
    3.4 Research Framework第34-35页
4. RESEARCH METHODOLOGY第35-36页
5. EMPIRICAL ANALYSIS第36-48页
    5.1 Econometric Model and Data Collection第36页
    5.2 Descriptive Statistic Analysis第36-40页
        5.2.1 New Customer Analysis第37-38页
        5.2.2 Old Customer Analysis第38-40页
    5.3 Data Analysis第40-43页
        5.3.1 Correlation Test第40-41页
        5.3.2 Unit root test第41-42页
        5.3.3 Cointegration Test第42-43页
    5.4 Profit Analysis第43-48页
6. CONCLUSION第48-50页
    6.1 Findings of Data Analysis and Formula Derivation第48-49页
    6.2 Recommendations第49-50页
BIBLIOGRAPHY第50-53页
ACKNOWLEDGEMENT第53-54页

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