| 摘要 | 第1-6页 |
| ABSTRACT | 第6-9页 |
| ABBREVIATIONS | 第9-11页 |
| INTRODUCTION | 第11-17页 |
| ·Problem formulation | 第11页 |
| ·Thesis object | 第11-12页 |
| ·Thesis goal | 第12-13页 |
| ·Review of literature | 第13-15页 |
| ·Work structure | 第15-17页 |
| CHAPTER TWO DESCRIPTION OF THE THEORETICAL ASPECTS OF IMPLEMENTATION OFTOTAL QUALITY MANAGEMENT | 第17-47页 |
| ·Theoretical aspects of Total Quality Management | 第17-37页 |
| ·Concept from Quality Gurus | 第23-34页 |
| ·Benefits of implementation of Total Quality Management | 第34-37页 |
| ·Implementation and assessment of TQM | 第37-47页 |
| ·Implementation of TQM methods | 第37-38页 |
| ·EFQM excellence model | 第38-47页 |
| CHAPTER THREE STATE OF DEVELOPMENT OF QUALITY MANAGEMENT INUZBEKISTAN | 第47-51页 |
| ·TQM methods implementation in Uzbekistan | 第47-48页 |
| ·The government system of quality management | 第48-51页 |
| CHAPTER FOUR ANALYSIS OF PECULIARITIES OF TOTAL QUALITY MANAGEMENT ON THE CASE OF UZBEKISTAN MANUFACTURIBNG COMPANIES | 第51-73页 |
| ·Questionnaire survey.A brief description of respondent companies | 第52-54页 |
| ·Instrument of Total Quality Management Assessment | 第54-70页 |
| ·Suggestions to better implementation of TQM | 第70-73页 |
| CHAPTER FIVE CONCLUSION(AND SUGGESTIONS) | 第73-76页 |
| ·Suggestions | 第74页 |
| ·Summary | 第74-76页 |
| REFERENCES | 第76-81页 |
| APPENDIXES | 第81-87页 |
| ACKNOWLEDGEMENT | 第87页 |
