| ACKNOWLEGDEMENTS | 第7-8页 |
| ABSTRACT | 第8页 |
| LIST OF ABBREVIATIONS | 第15-16页 |
| CHAPTER ONE GENERAL INTTODUCTION | 第16-22页 |
| 1.1 Background of the Study | 第16-17页 |
| 1.2 Problem Statement | 第17-18页 |
| 1.3 Research Objectives | 第18-19页 |
| 1.3.1 Main Research Question | 第18-19页 |
| 1.3.2 Specific Research Questions | 第19页 |
| 1.4 General Objective | 第19页 |
| 1.4.1 Main objective of the study | 第19页 |
| 1.4.2 Specific Objectives | 第19页 |
| 1.5 Importance of the Study | 第19-20页 |
| 1.6 Scope of the Study | 第20页 |
| 1.7 Organization of the Study | 第20-21页 |
| 1.8 Definition of terms | 第21-22页 |
| CHAPTER TWO REVIEW OF RELATED LITERATURE | 第22-43页 |
| Introduction | 第22-23页 |
| 2.1 Conceptual Framework | 第23-36页 |
| 2.1.1 Context and Meaning of Training and Development | 第23-24页 |
| 2.1.1.1 Difference between Training and Development | 第23-24页 |
| 2.1.2 The Principles of training and development | 第24-25页 |
| 2.1.3 Purpose of Internal and external Training and development for Employees | 第25-29页 |
| 2.1.3.1 Purpose of Internal Training and development for Employees | 第25-26页 |
| 2.1.3.2 Purpose of External Training and development for Employees | 第26-28页 |
| 2.1.3.3 Internal Vs. External Training: Processes and Differences | 第28-29页 |
| 2.1.4 Training and Development Techniques in MTN Cameroon | 第29-31页 |
| 2.1.4.1 Job Rotation method | 第29页 |
| 2.1.4.2 Internship training | 第29-30页 |
| 2.1.4.3 Coaching & Understudy Assignments as Management Training Methods | 第30-31页 |
| 2.1.5 Training & Development and Employee Performance | 第31-33页 |
| 2.1.6 Trends for Training and Development Programs | 第33页 |
| 2.1.7 Employees Performance | 第33-36页 |
| 2.1.7.1 Employee Performance Indicators | 第34-36页 |
| 2.2 Theoretical Framework of Employee Training | 第36-41页 |
| 2.2.1 ADDIE Instructional Design Model | 第36-39页 |
| 2.2.2 Human Performance Technology ( HPT ) | 第39-40页 |
| 2.2.3 Performance-Based Instructional Design ( PBID ) | 第40-41页 |
| 2.3 Empirical Literature | 第41-42页 |
| 2.4 Research Hypothesis | 第42-43页 |
| CHAPTER THREE RESEARCH METHODOLOGY | 第43-53页 |
| Introduction | 第43页 |
| 3.1 Scope and Area of Study | 第43-45页 |
| 3.1.1 Scope of Study | 第43页 |
| 3.1.2 Area of Study | 第43-45页 |
| 3.2 Research Design | 第45页 |
| 3.3 Population, Sampling and Sampling Procedure | 第45-48页 |
| 3.3.1 Population | 第45-46页 |
| 3.3.2 Sample | 第46-47页 |
| 3.3.3 Sampling procedure | 第47-48页 |
| 3.4 Sources and Methods of Data Collection | 第48-49页 |
| 3.5 Research Instruments | 第49页 |
| 3.5.1 Questionnaires | 第49页 |
| 3.5.2 Documentary Studies | 第49页 |
| 3.6 Research Procedure | 第49-50页 |
| 3.7 Validation of Research Instruments | 第50页 |
| 3.8 Validity/Reliability of Findings | 第50页 |
| 3.9 Techniques of Data Analysis | 第50-53页 |
| 3.9.1 Pearson’s Product-Moment Correlation Coefficient | 第51-53页 |
| CHAPTER FOUR PRESENTATION OF DATA AND DISCUSSION OF RESULTS | 第53-67页 |
| 4.1 Presentation of Descriptive Statistics | 第53-66页 |
| 4.1.2 Presentation of Pre-Test Results | 第57-65页 |
| 4.1.2.1 Presentation of Quantitative Results | 第57-65页 |
| 4.1.3 Presentation of Post Test Results | 第65-66页 |
| 4.2 Discussion of Results | 第66-67页 |
| CHAPTER FIVE SUMMARY OF MAJOR FINDINGS RECOMMENDATIONS AND CONCLUSION | 第67-74页 |
| 5.1. Summary of Major Findings | 第67-68页 |
| 5.2. Implications of Research Findings | 第68-69页 |
| 5.3. Recommendations | 第69-71页 |
| 5.4. Suggestion for Further Study | 第71-72页 |
| 5.5. Limitations of the study | 第72页 |
| 5.6. Conclusion | 第72-74页 |
| REFERENCES | 第74-80页 |
| APPENDICES | 第80-84页 |
