| 汉语内容摘要 | 第1-3页 |
| 英语内容摘要 | 第3-6页 |
| Introduction | 第6-9页 |
| Chapter One Cross-cultural Communication | 第9-11页 |
| ·Definition of Cross-Cultural Communication | 第9页 |
| ·Forms of Cross-Cultural Communication | 第9-10页 |
| ·Elements of Cross-Cultural Communication | 第10页 |
| ·Importance of Cross-Cultural Communication | 第10-11页 |
| Chapter Two Pragmatic Competence and the Correlation with Politeness | 第11-18页 |
| ·Pragmatic Failure | 第11-13页 |
| ·Pragmalinguistic Failure | 第11-12页 |
| ·Socio-pragmatic Failure | 第12-13页 |
| ·Pragmatic Competence | 第13-15页 |
| ·The Competence of Language Production | 第14-15页 |
| ·The Competence of Language Interpretation | 第15页 |
| ·The Correlation between Pragmatic Competence and Politeness | 第15-18页 |
| ·Power and Politeness | 第15-16页 |
| ·Social Distance and Politeness | 第16页 |
| ·Size of Imposition and Politeness | 第16页 |
| ·Rights and Obligations and Politeness | 第16-18页 |
| Chapter Three Politeness and Politeness Principle | 第18-25页 |
| ·Politeness is a Universal Phenomenon | 第18页 |
| ·Lakoff's View on Politeness | 第18-19页 |
| ·Ron &Suzanne's Politeness Systems | 第19-20页 |
| ·Brown& Levinson's Face Theory | 第20-21页 |
| ·G. Leech's Politeness Principle | 第21-23页 |
| ·Politeness Theories Proposed by Chinese Linguists | 第23-25页 |
| Chapter Four Politeness and Culture values in English and Chinese | 第25-32页 |
| ·Politness is Culture-Specific | 第25页 |
| ·Indirectness is Universal but Culture-bound | 第25-27页 |
| ·Essential Notions of limao | 第27页 |
| ·Different Concepts of 'Face' | 第27-29页 |
| ·Different Values in English and Chinese Cultures | 第29-32页 |
| ·Collectivism and Individualism | 第29-30页 |
| ·Privacy | 第30-32页 |
| Chapter Five Cultural Differences of Politeness Manifested in Various Speech Acts | 第32-39页 |
| ·Greeting | 第32-33页 |
| ·Addressing | 第33-35页 |
| ·Names | 第33-34页 |
| ·Kinship Terms | 第34页 |
| ·Professional Titles | 第34页 |
| ·General Titles | 第34-35页 |
| ·Parting | 第35-36页 |
| ·Compliments and Responses | 第36-39页 |
| ·Compliments in English and Chinese Cultures | 第36-37页 |
| ·Responses to Compliments in English and Chinese Cultures | 第37-39页 |
| ·English Responses to Compliment | 第37-38页 |
| ·Chinese Responses to Compliment | 第38-39页 |
| Chapter Six Cultivate Students' Pragmatic Competence | 第39-47页 |
| ·The Necessity of Cultivating Students' Pragmatic Competence | 第39-40页 |
| ·The Measures to Help Students to Foster Pragmatic Competence | 第40-47页 |
| ·Help Students to Develop Pragmalinguistic Competence | 第40-42页 |
| ·Integrate Pragmalinguistic Knowledge into Discourse Teaching | 第40-41页 |
| ·Integrate Praglinguistic Knowledge into Grammar Teaching | 第41页 |
| ·Integrate Praglinguistic Knowledge into Vocabulary Teaching | 第41-42页 |
| ·Help Students to Develop Sociopragmatic Competence | 第42-44页 |
| ·Avoid Negative Stereotyping | 第42-43页 |
| ·Cultivate Students' Intercultural Awareness | 第43-44页 |
| ·Introduce Pragmatic Principles | 第44-45页 |
| ·Improve Students' Communicative Competence by Classroom Activities | 第45-46页 |
| ·Conduct More Extracurricular Activities | 第46-47页 |
| Conclusion | 第47-49页 |
| Bibliography | 第49-52页 |
| 中文提要 | 第52-54页 |
