| Acknowledgements | 第1-7页 |
| ABSTRACT | 第7-9页 |
| 摘要 | 第9-11页 |
| CHAPTER 1 INTRODUCTION | 第11-14页 |
| ·WHY STUDY TEAMS | 第11-12页 |
| ·WHY STUDY MULTICULTURAL TEAMS | 第12-13页 |
| ·WHY STUDY TEAM EFFECTIVENESS | 第13-14页 |
| CHAPTER 2 AN OVERVIEW OF RELATED LITERATURE ON DIVERSITY AND TEAM EFFECTIVENESS | 第14-22页 |
| ·DEFINING DIVERSITY | 第14-15页 |
| ·DEFINING TEAM EFFECTIVENESS | 第15-18页 |
| ·THE DOUBLE-BLADED MULTICULTURAL GROUP | 第18-22页 |
| CHAPTER 3 METHODOLOGY | 第22-38页 |
| ·RESEARCH PERSPECTIVES | 第22-23页 |
| ·A Constructivist/Interpretivist Perspective | 第22页 |
| ·A Comparative Perspective | 第22-23页 |
| ·METHODS | 第23-38页 |
| ·Rationale for Choosing the Qualitative Methods | 第23-24页 |
| ·Strategy of Inquiry——grounded theory and case studies | 第24-26页 |
| ·Interview Guide | 第26-27页 |
| ·Recruitment and Participants | 第27-31页 |
| ·Researcher’s Role | 第31-32页 |
| ·Data Collection—In-depth One-to-one Interviews and Observations | 第32-35页 |
| ·Data Analysis | 第35-36页 |
| ·Generalizability of the Findings | 第36-38页 |
| CHAPTER 4 PRELIMINARY PILOT FINDINGS——AN INTEGRATED MODEL OF CULTURAL DIVERSITY AND ITS IMPACT ON TEAM EFFECTIVENESS | 第38-57页 |
| ·THE COGNITIVE DIMENSION AND ITS DYNAMICS | 第38-48页 |
| ·Work-related Values | 第39-42页 |
| ·Concepts and Perceptions | 第42-43页 |
| ·Perspectives | 第43-45页 |
| ·Diversity Mindfulness | 第45-48页 |
| ·THE AFFECTIVE DIMENSION AND ITS DYNAMICS | 第48-51页 |
| ·THE ATTITUDINAL DIMENSION AND ITS DYNAMICS | 第51-53页 |
| ·THE BEHAVIORAL DIMENSION AND ITS DYNAMICS | 第53-57页 |
| ·Communication Styles | 第53-55页 |
| ·Language for Communication, Its Denotations and Connotations | 第55-57页 |
| FIGURE 1: AN INTEGRATED MODEL OF CULTURAL DIVERSITY AND ITS IMPACT ON TEAM EFFECTIVENESS | 第56-57页 |
| CHAPTER 5 PRELIMINARY PILOT FINDINGS——A PROPOSED INTERVENTION MODEL FOR EFFECTIVE MULTICULTURAL TEAMWORK | 第57-67页 |
| ·INITIAL TEAM FORMING STAGE | 第57-62页 |
| ·Integrating Cultural Context | 第57-59页 |
| ·Recruitment and Structuring | 第59-60页 |
| ·Pre-task Coaching, Goal-setting and Trust Building | 第60-62页 |
| ·EARLY TASK STAGE | 第62-64页 |
| ·Flexible Rules and Norms | 第62-64页 |
| ·MID-TO-LATE TASK STAGE | 第64-67页 |
| ·Feedback on Regular Basis | 第64-67页 |
| CHAPTER 6 DISCUSSION AND CONCLUSION | 第67-70页 |
| ·SIGNIFICANCE OF THE STUDY | 第67-68页 |
| ·LIMITATIONS AND SUGGESTIONS FOR FUTURE RESEARCH | 第68-70页 |
| REFERENCES | 第70-74页 |
| APPENDIX 1 | 第74-76页 |
| APPENDIX 2 | 第76-78页 |
| APPENDIX 3 | 第78-79页 |