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The Impact of High Performance Work System on Employee Service Performance:Evidence from Yemen Commercial Bank

Abstract第5页
Chapter One: Introduction第9-15页
    1.1 Research Background第9-11页
    1.2 Background of Yemen Commercial Bank第11-13页
    1.3. Statement of the problem第13页
    1.4 Research Objectives第13页
    1.5 Key Definition of Terms第13-14页
    1.6 Research Outline第14-15页
Chapter Two: Literature Review第15-27页
    2.1 High-performance Work Systems (HPWS)第15-18页
    2.2 Organizational Identification第18-20页
    2.3 Organizational support第20-21页
    2.4 Employee Performance第21-23页
    2.5 Relationship between the HPWS and the Employees' Performance第23-26页
    2.6 The Gaps among Past Literature第26-27页
Chapter Three: Theory and Hypothesis Developments第27-33页
    3.1 Theoretical Framework第27-28页
    3.2 Hypothesis Development第28-32页
    3.3 Research model第32-33页
Chapter Four: Research Design and Methodology第33-36页
    4.1 Research Design第33页
    4.2 Research Methodology第33页
    4.3 Sampling Design and Sample size第33页
    4.4 Measurement Scales第33-34页
    4.5 Data Collection第34-36页
Chapter five: data analysis and results第36-50页
    5.1. Response Rate第36-37页
    5.2. Descriptive Statistics第37页
    5.3. Data Adequacy and Convergent Validity第37-40页
    5.4. Demographic Characteristics of Respondents第40-42页
        5.4.1 Gender Distribution of the Respondents第40-41页
        5.4.2 Age Distribution of Respondents第41-42页
        5.4.3 Level of Education of the respondents第42页
    5.5. The Effect of High Performance Work System on Employee ServicePerformance第42-44页
    5.6 Mediation effect of Organization identification in the Relationship between(HPWS) and (ESP)第44-45页
    5.7 Mediation Effect of Organization Support in HPWS and ESP Relationship第45-50页
        5.7.1. Direct and Indirect Mediation effects第46-50页
Chapter six: finding conclusions and recommendation第50-56页
    6.1. Findings第50-51页
        6.1.1 Relationship between HPWS and Organization Identification (OI)and Organization Support (OS)第50页
        6.1.2 Mediation effect of (OI) in the Relationship between HPWS andESP第50页
        6.1.3 Mediation effect of (OS) in the Relationship between HPWS andESP第50-51页
    6.2 Theoretical Implications第51-52页
    6.3 Practical implications第52-53页
    6.4 Limitations and Future Research第53-55页
    6.5 Conclusion第55-56页
REFERENCES第56-59页
Appendix A第59-63页

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