| Acknowledgements | 第1-5页 |
| Abstract in Chinese | 第5-6页 |
| Abstract in English | 第6-11页 |
| 1. Introduction | 第11-14页 |
| ·Research background | 第11-12页 |
| ·Methodology | 第12-13页 |
| ·The organization of the thesis | 第13-14页 |
| 2. Literature Review | 第14-25页 |
| ·Culture | 第14-15页 |
| ·Intercultural communication theory | 第15-17页 |
| ·Relationship of communication and culture | 第15-16页 |
| ·Definitions of intercultural communication | 第16页 |
| ·Forms of intercultural communication | 第16页 |
| ·Elements of intercultural communication | 第16-17页 |
| ·Negotiation theory | 第17-20页 |
| ·Negotiation | 第17-19页 |
| ·Negotiation process | 第19-20页 |
| ·Intercultural communication theories in business negotiation | 第20-25页 |
| ·Hofstede's cultural dimensions | 第20-22页 |
| ·Hall's high-context and low-context orientation | 第22-25页 |
| 3. Case Studies | 第25-41页 |
| ·The first case: A Negotiating Conference Held in LA | 第25-31页 |
| ·The second case: A Negotiating Conference Held in Wuhan | 第31-41页 |
| 4. Findings and Discussions | 第41-61页 |
| ·Differences in cultural values | 第41-49页 |
| ·Hierarchical relationship | 第42-43页 |
| ·Collectivism versus individualism | 第43-45页 |
| ·Attitude towards conflict | 第45-46页 |
| ·Time perception | 第46-48页 |
| ·Face concern | 第48-49页 |
| ·Differences in negotiation style | 第49-61页 |
| ·Negotiating goals | 第50-52页 |
| ·Personal styles | 第52-53页 |
| ·Communication styles | 第53-54页 |
| ·Emotionalism | 第54-55页 |
| ·Agreement form | 第55-57页 |
| ·Agreement building process | 第57-58页 |
| ·Negotiating team organization | 第58-59页 |
| ·Risk taking | 第59-61页 |
| 5. Conclusion | 第61-69页 |
| ·Summary | 第61-63页 |
| ·Suggestions | 第63-67页 |
| ·Suggestions to both Chinese and American negotiators | 第63-66页 |
| ·Suggestions to American negotiators | 第66页 |
| ·Suggestions to Chinese negotiators | 第66-67页 |
| ·Limitation | 第67-69页 |
| Bibliography | 第69-73页 |
| Appendix 1: Report from Changjiang Daily on April 2, | 第73-74页 |
| Appendix 2: Reports from Changjiang Daily on Arpil 5, 1997 and Chutian Urban Daily on April 4, | 第74页 |
