| 摘要 | 第1-7页 |
| Abstract | 第7-13页 |
| Chapter 1 Introduction | 第13-17页 |
| ·Background of the Study | 第13-14页 |
| ·Significance of the Study | 第14-15页 |
| ·Purpose and Aims of the Study | 第15页 |
| ·Organization of the Study | 第15-17页 |
| Chapter 2 Literature Review and Theoretical Framework | 第17-44页 |
| ·Intercultural Sensitivity | 第17-31页 |
| ·Models of ICC | 第17-20页 |
| ·Chen and Starosta's Model of ICC | 第17-18页 |
| ·Chinese Scholars Models of ICC | 第18-20页 |
| ·Conceptualization of Intercultural Sensitivity | 第20-23页 |
| ·Studies about Intercultural Sensitivity | 第23-30页 |
| ·General Studies about Intercultural Sensitivity at Home | 第23-26页 |
| ·Studies about the Relationship between Overseas Experience and Intercultural Sensitivity | 第26-30页 |
| ·Interrelations among Factors of Intercultural Sensitivity | 第30-31页 |
| ·Conflict Management | 第31-41页 |
| ·Conceptualization of Conflict Management | 第31-33页 |
| ·Cultural Values and Conflict Management Styles | 第33-41页 |
| ·Five Dimensions of Culture by Hofstede | 第34-36页 |
| ·Face | 第36-37页 |
| ·Different Views on Conflict Based on Cultural Dimensions | 第37-38页 |
| ·Preference for Conflict Management Styles Based on Cultural Values | 第38-39页 |
| ·Previous Studies on Culture and Conflict Management | 第39-41页 |
| ·Intercultural Sensitivity and Conflict Management Styles | 第41-43页 |
| ·A Summary of Research Questions and Hypotheses | 第43-44页 |
| Chapter 3 Research Design and Methodology | 第44-52页 |
| ·Survey | 第44-48页 |
| ·Measurements | 第44-48页 |
| ·Participants | 第48页 |
| ·Procedures | 第48页 |
| ·The Design of the Interview | 第48-52页 |
| Chapter 4 Results and Analysis | 第52-82页 |
| ·Intercultural Sensitivity | 第52-62页 |
| ·The General Description of Intercultural Sensitivity | 第52-59页 |
| ·Overseas Experience and the Intercultural Sensitivity | 第59-62页 |
| ·Interrelations between the Length of Exchange Time length and Intercultural Sensitivity | 第62-65页 |
| ·Interrelations among the five factors of intercultural sensitivity | 第65-66页 |
| ·Conflict Management Styles | 第66-73页 |
| ·The General Description of Subjects' Conflict Management Styles | 第66-70页 |
| ·Overseas Experience and Conflict Management Styles | 第70-73页 |
| ·Interrelations between Intercultural Sensitivity and Conflict Management Style | 第73-75页 |
| ·Analysis of the Interviews | 第75-82页 |
| ·Interviewees with No Changes | 第75-77页 |
| ·Interviewees with Changes | 第77-82页 |
| ·Changes of Attitudes towards Conflicts | 第77-78页 |
| ·Changes of Conflict Management Styles | 第78-82页 |
| Chapter 5 Disscussion and Conclusion | 第82-88页 |
| ·Major Findings | 第82-84页 |
| ·Implications of the Study | 第84-86页 |
| ·Limitations of the Study | 第86-87页 |
| ·Suggestion for Future Study | 第87-88页 |
| Bibliography | 第88-95页 |
| Appendix 1:Survey Questionnaire | 第95-99页 |
| Appendix2:Interview Questions | 第99-100页 |
| Acknowledgements | 第100-101页 |
| 在读期间科研成果目录 | 第101页 |
