摘要 | 第4-6页 |
Abstract | 第6-7页 |
Chapter 1 Introduction | 第20-48页 |
1.1 Introduction | 第20页 |
1.2 Problem Statement | 第20-23页 |
1.3 Rational and Significance of the Research - Necessity of a New Paradigm | 第23-29页 |
1.4 Research Objective and Research Question | 第29-32页 |
1.4.1 Research Objectives | 第29-30页 |
1.4.2 Research Questions | 第30-32页 |
1.5 Research Scope | 第32-35页 |
1.6 Benefits and Outcomes of the Study | 第35-36页 |
1.6.1 Theoretical Contribution | 第35-36页 |
1.6.2 Organizational Level Contribution | 第36页 |
1.7 Research Methodology | 第36-43页 |
1.7.1 Research Philosophy | 第36-37页 |
1.7.2 Research Approach | 第37-38页 |
1.7.3 Research Strategy | 第38页 |
1.7.4 Data Collection | 第38-39页 |
1.7.5 Sample Designing | 第39页 |
1.7.6 Data Analysis and Interpretation | 第39-43页 |
1.8 Limitations of the Study | 第43-45页 |
1.9 Structure of the Dissertation | 第45-48页 |
Chapter 2 Literature Review | 第48-80页 |
2.1 Literature Review - The Scope of Theoretical Underpinning | 第48页 |
2.2 Discussion on Related Theories, Concepts and Frameworks | 第48-80页 |
2.2.1 Knowledge and Its Dimensions | 第48-50页 |
2.2.2 Tacit, Explicit and Implicit Knowledge | 第50-51页 |
2.2.3 Individual Knowledge | 第51-52页 |
2.2.4 Organizational Knowledge | 第52页 |
2.2.5 Knowledge Life Cycle (KLC) | 第52-57页 |
2.2.6 Resources-Based View (RBV) | 第57-60页 |
2.2.7 Knowledge-Based View (KBV) | 第60-61页 |
2.2.8 Organizational Learning and Learning Organization | 第61-65页 |
2.2.9 Knowledge Measurement Tools | 第65-72页 |
2.2.10 Several Essential Models in Knowledge Management | 第72-80页 |
Chapter 3 Theoretical Framework of Corporate Knowledge Innovation | 第80-111页 |
3.1 Corporate Knowledge Management (CKM) | 第80-90页 |
3.1.1 Various Aspects of Corporate Knowledge Management | 第80-83页 |
3.1.2 Key Issues in Corporate Knowledge Management | 第83-90页 |
3.2 Corporate Creativity and Innovation | 第90-95页 |
3.2.1 Scope of Corporate Creativity and Innovation | 第90页 |
3.2.2 Constituents of Corporate Creativity and Innovation | 第90-95页 |
3.3 Definition, Nature and Scope of Corporate Knowledge Innovation | 第95-97页 |
3.3.1 Scope of CKI | 第95-97页 |
3.3.2 Definition of Corporate Knowledge Innovation | 第97页 |
3.4 Corporate Knowledge Innovation System | 第97-105页 |
3.5 Corporate Knowledge Innovation Process | 第105-111页 |
Chapter 4 Mechanisms in Corporate Knowledge Innovation | 第111-155页 |
4.1 Motive Mechanism of Corporate Knowledge Innovation | 第111-120页 |
4.1.1 Shifting in Managerial and Economical Trends and their Implications in CKI | 第111-117页 |
4.1.2 Benefits from Knowledge Program | 第117-118页 |
4.1.3 Organization and Environment Interface | 第118-120页 |
4.2 Learning Mechanism of Corporate Knowledge Innovation | 第120-128页 |
4.3 Risk Mechanism of Corporate Knowledge Innovation | 第128-138页 |
4.3.1 Challenges in Knowledge Management their Addressing | 第128-132页 |
4.3.2 Risks and Uncertainties in Innovation | 第132-135页 |
4.3.3 Risk Analysis for Innovation | 第135-138页 |
4.4 Value Mechanism of Corporate Knowledge Innovation | 第138-149页 |
4.4.1 Value for the Business - Growth of Intellectual Capital | 第139-142页 |
4.4.2 Value for the Customers - Transferring of Knowledge and Utility | 第142-143页 |
4.4.3 Value Creation - Knowledge and Information Interaction between Firms and Consumers | 第143-145页 |
4.4.4 From Information to Knowledge - Adding Value to Information | 第145-147页 |
4.4.5 Innovation Value System for Corporate Knowledge Innovation | 第147-149页 |
4.5 Measurement Mechanism of Corporate Knowledge Innovation | 第149-155页 |
4.5.1 What to Measure and Report | 第149-151页 |
4.5.2 How Intellectual Capital Creates Value to the Business | 第151-155页 |
Chapter 5 Strategies for Corporate Knowledge Innovation | 第155-180页 |
5.1 Definition and Scope of Strategies for Corporate Knowledge Innovation | 第155-156页 |
5.2 Strategies for Knowledge Explication | 第156-160页 |
5.2.1 Strategies for Assessing Existing State of Condition | 第156-158页 |
5.2.2 Strategies for Knowledge Gap Analysis | 第158-159页 |
5.2.3 Knowledge Description | 第159-160页 |
5.3 Corporate Knowledge Creation Strategy | 第160-168页 |
5.3.1 Acquiring New Knowledge | 第160-164页 |
5.3.2 Developing New Knowledge | 第164-167页 |
5.3.3 Developing Processes, Procedures, Routines and Trust | 第167-168页 |
5.4 Corporate Knowledge Sharing and Transferring Strategy | 第168-170页 |
5.4.1 Creating a Right Condition for Knowledge Dissemination | 第168页 |
5.4.2 Replication of Knowledge | 第168-170页 |
5.4.3 Creating Knowledge Network | 第170页 |
5.5 Corporate Knowledge Utilization Strategy | 第170-172页 |
5.6 Corporate Knowledge Preservation Strategy | 第172-176页 |
5.6.1 Selecting Knowledge that Worth Saving | 第173-174页 |
5.6.2 Storing Knowledge | 第174-175页 |
5.6.3 Updating, Upgrading and Retrieving | 第175-176页 |
5.7 Strategic Management of Corporate Knowledge Innovation | 第176-177页 |
5.8 Implementing, Controlling and Monitoring of Corporate Knowledge Strategy | 第177-180页 |
Chapter 6 Propositions in Knowledge Perspective | 第180-198页 |
6.1 A Synthesis of Previous Discussions | 第180-182页 |
6.2 Business Strategy in Knowledge Economy | 第182-184页 |
6.3 Propositions in Knowledge Perspective | 第184-198页 |
6.3.1 Corporate Vision, Mission, Strategy, Business Goals and Intensions, etc. | 第185页 |
6.3.2 Knowledge Architecture and Knowledge Innovation Scheme | 第185-186页 |
6.3.3 Consumer Knowledge and New Product Development | 第186-187页 |
6.3.4 Learning, Capability Development, Innovation and Creativity | 第187-188页 |
6.3.5 Human Resources and Knowledge Innovation Scheme | 第188-190页 |
6.3.6 Organizational Policies, Procedures, Practices, Routines, etc. and Knowledge Innovation Scheme | 第190页 |
6.3.7 Organizational Structure, Communication, etc. and Knowledge Innovation Scheme | 第190-191页 |
6.3.8 Intellectual Capital and Value Creation | 第191-192页 |
6.3.9 Performance Measurement and Knowledge Innovation Scheme | 第192-193页 |
6.3.10 Knowledge Activities and Business Performance | 第193-194页 |
6.3.11 Knowledge Assets and Competitive Advantage | 第194-198页 |
Chapter 7 Empirical Analysis of the Strategy for Corporate Knowledge Innovation | 第198-348页 |
7.1 Case Prelude | 第198页 |
7.2 Scope of the Case and Structure | 第198-200页 |
7.3 Case 1 GP | 第200-232页 |
7.3.1 Mission, Vision, Objectives, Culture and Values | 第200-201页 |
7.3.2 Business Goal, Business Drivers and Strategic Intentions | 第201-203页 |
7.3.3 Business Development Policy and Strategy in Knowledge Reality - Forward Thinking | 第203-205页 |
7.3.4 Knowledge Architecture in GP | 第205-209页 |
7.3.5 Managing Knowledge in GP | 第209-232页 |
7.4 Case 2 BAG | 第232-264页 |
7.4.1 Mission, Goals and Values | 第232-234页 |
7.4.2 Business Goals, Business Drivers and Strategic Intentions | 第234-235页 |
7.4.3 Business Development Policy and Strategy in Knowledge Reality | 第235-237页 |
7.4.4 Knowledge (Strategic) Architecture in BAG | 第237-244页 |
7.4.5 Managing Knowledge in BAG | 第244-264页 |
7.5 Case 3 SPL | 第264-289页 |
7.5.1 Vision Mission and Objectives | 第264页 |
7.5.2 Business Goal, Business Drivers and Strategic Intentions | 第264-266页 |
7.5.3 Business Development Policy and Strategy in Knowledge Reality | 第266-267页 |
7.5.4 Knowledge Architecture in SPL | 第267-271页 |
7.5.5 Managing Knowledge in SPL | 第271-289页 |
7.6 Analysis and Interpretation | 第289-320页 |
7.6.1 Overall Analysis | 第289-297页 |
7.6.2 Knowledge in Action - Issue Based Analysis | 第297-320页 |
7.7 Concluding Remarks | 第320-348页 |
Chapter 8 Approaches to Corporate Knowledge Innovation (CKI) | 第348-378页 |
8.1 Corporate Knowledge Innovation - A Prelude | 第348-350页 |
8.2 Corporate Knowledge Innovation - CKI | 第350-355页 |
8.2.1 Conceptual Framework of Corporate Knowledge Innovation | 第350-353页 |
8.2.2 Policy Implementation and Supporting Infrastructure | 第353-354页 |
8.2.3 Implications of the Model | 第354-355页 |
8.3 Corporate Knowledge Scorecard (CKSC) | 第355-366页 |
8.3.1 Conceptual Framework of Corporate Knowledge Scorecard | 第356-365页 |
8.3.2 Policy Implementation and Supporting Infrastructure | 第365-366页 |
8.3.3 Implications of the Model | 第366页 |
8.4 Knowledge-Innovative Organization (KIO) | 第366-372页 |
8.4.1 Profile of a Knowledge-Innovative Organization | 第368-372页 |
8.4.2 Implications of Knowledge-Innovative Organization | 第372页 |
8.5 Role and Function of CKI Systems, Processes, Mechanisms and Strategies in Corporate Knowledge Innovation Framework | 第372-378页 |
8.5.1 CKI Systems, Processes, Mechanisms | 第372-374页 |
8.5.2 CKI Strategy Interface | 第374-376页 |
8.5.3 Value Mechanism for Value Creation | 第376-378页 |
Chapter 9 Conclusion and Research Prospective | 第378-385页 |
9.1 Conclusion | 第378-380页 |
9.2 Research Creative Points | 第380-382页 |
9.2.1 Evidence of the Fact | 第380-381页 |
9.2.2 Conceptual Framework of Corporate Knowledge Innovation | 第381页 |
9.2.3 Conceptual Framework of Corporate Knowledge Scorecard | 第381页 |
9.2.4 Knowledge-Innovative Organization | 第381-382页 |
9.3 Further Research Prospective | 第382-385页 |
9.3.1 Value Chain | 第382页 |
9.3.2 Value System - Value Network | 第382-383页 |
9.3.3 More Comprehensive Policy for Evaluating and Accounting of Knowledge Resources and Expenses | 第383页 |
9.3.4 Cultural Dimension of Knowledge Management | 第383-385页 |
Appendix | 第385-432页 |
Appendix 1 Research Program | 第385-387页 |
Appendix 2 Case Selection and Interview Protocol | 第387-392页 |
Appendix 3 Focus Group Interview Questionnaire | 第392-396页 |
Appendix 4 Knowledge Workers' Perception Assessment Interview Questionnaire | 第396-402页 |
Appendix 5 Knowledge Workers' Perception Assessment Interview Questionnaire and Findings | 第402-427页 |
Appendix 6 Objectives of BAG' Sustainable Program by 2010 | 第427-432页 |
References | 第432-446页 |
Research Publications | 第446-448页 |
Acknowledgement | 第448页 |