| Acknowledgements | 第1-6页 |
| Abstract | 第6-8页 |
| Abstract(Chinese) | 第8-11页 |
| Chapter One Introduction | 第11-13页 |
| Chapter Two Theoretical Backgrounds | 第13-21页 |
| ·Cross-cultural Communication | 第13-17页 |
| ·Definition of Cross-cultural Communication | 第14-15页 |
| ·Research Aims of Cross-cultural Communication | 第15页 |
| ·Research Contents of Cross-cultural Communication | 第15-17页 |
| ·Speech Act Theory | 第17-19页 |
| ·Face Theory | 第19-21页 |
| Chapter Three2Speech Act of Apology and Its Realization Patterns | 第21-31页 |
| ·Apologies | 第21-26页 |
| ·Meanings of Apologies | 第21-22页 |
| ·Types of Apologies | 第22-25页 |
| ·Felicity Conditions of Apologies | 第25-26页 |
| ·Realization Patterns of Apologies | 第26-31页 |
| ·Types of Realization Patterns of Apologies | 第26-28页 |
| ·Modifying of Realization Patterns of Apologies | 第28-29页 |
| ·Response Patterns of Apologies | 第29-31页 |
| Chapter Four Comparisons Between Chinese and American Apologies and Cultural Analyses | 第31-46页 |
| ·Comparisons Between Chinese and American Apologies | 第31-39页 |
| ·Similarities | 第33-34页 |
| ·Differences | 第34-39页 |
| ·Differences in Semantics | 第34-35页 |
| ·Differences in Pragmatics | 第35-39页 |
| ·Cultural Analyses of These Differences | 第39-46页 |
| ·Value System | 第39-42页 |
| ·Context Culture | 第42-44页 |
| ·Power Distance | 第44-46页 |
| Chapter Five Strategies to Deal with Differences in Cross-cultural Communication and Their Implications | 第46-61页 |
| ·Strategies to Deal with Differences in Cross-cultural Communication | 第46-53页 |
| ·Understanding Language Differences | 第46-49页 |
| ·Understanding Culture Differences | 第49-51页 |
| ·Remedying Language and Culture Differences | 第51-53页 |
| ·Implications of These Differences | 第53-61页 |
| ·Implications to EFL Teaching | 第53-55页 |
| ·Implications to EFL Learning | 第55-57页 |
| ·Implications to Cross-cultural Communication | 第57-61页 |
| Conclusion | 第61-63页 |
| Bibliography | 第63-64页 |
