ACKNOWLEDGEMENTS | 第4-5页 |
ABSTRACT | 第5-6页 |
摘要 | 第7-8页 |
LIST OF ABBREVIATIONS | 第8-19页 |
Chapter Ⅰ Introduction | 第19-25页 |
1.1 Research Background | 第19-22页 |
1.2 Research Purpose and its Significance | 第22-23页 |
1.3 Research Methodology | 第23-24页 |
1.3.1 Literature Review | 第23页 |
1.3.2 Case Study | 第23页 |
1.3.3 Interview | 第23-24页 |
1.3.4 Questionnaire Survey | 第24页 |
1.4 Thesis Structure | 第24-25页 |
Chapter Ⅱ Literature review | 第25-39页 |
2.1 Relevant Theories of Front-Line Managers | 第25-27页 |
2.1.1 The Role Definition in the Organization | 第25-26页 |
2.1.2 The Job Function to the Organization | 第26-27页 |
2.2 Relevant Theories of Leadership Evaluation | 第27-35页 |
2.2.1 Concept of Leadership and Relevant Theories | 第27-29页 |
2.2.2 Research on Leadership Evaluation Based on Model | 第29-35页 |
2.3 Relevant Theories of Leadership Promotion Methodology | 第35-37页 |
2.3.1 Organization Level:Research on Enterprise-Driven Leadership Promotion | 第35-36页 |
2.3.2 Personal Level:Research on Leadership Self-Development | 第36-37页 |
2.4 The Development of Leadership Facilitates to Organizational Performance | 第37-39页 |
Chapter Ⅲ Case Description | 第39-56页 |
3.1 DWG Introduction | 第39-46页 |
3.1.1 Development History | 第39-40页 |
3.1.2 Profile of DWG | 第40-46页 |
3.2 Competence Model and Leadership Model of Front-line supervisor | 第46-55页 |
3.2.1 Profile of Front-line Supervisor | 第46-49页 |
3.2.2 Competence Model | 第49-54页 |
3.2.3 Leadership Model | 第54-55页 |
3.3 Summary | 第55-56页 |
Chapter Ⅳ Case Analysis | 第56-72页 |
4.1 Analysis of Leadership Evaluation and Result | 第56-64页 |
4.1.1 Qualitative and quantitative evaluation based on leadership mode | 第56-59页 |
4.1.2 Analysis of Results | 第59-64页 |
4.2 Status Quo of Front-Line Supervisors’ Leadership | 第64-67页 |
4.2.1 Common Problems of Leadership from Organizational Level | 第64-66页 |
4.2.2 Differentiated Problems of Leadership of Personal Level | 第66-67页 |
4.3 Analysis of Root Causes | 第67-70页 |
4.3.1 Limited by Objective Surrounding Factors Externally | 第68-69页 |
4.3.2 Influenced by organizational reasons internally | 第69-70页 |
4.4 Summary | 第70-72页 |
Chapter Ⅴ Basic Suggestion | 第72-95页 |
5.1 Suggestions on implementation of leadership promotion strategy | 第72-83页 |
5.1.1 The objective of leadership promotion strategy | 第72-73页 |
5.1.2 The framework of implementation of leadership promotion strategy | 第73-83页 |
5.2 Suggestions on safeguard of leadership promotion strategy | 第83-89页 |
5.2.1 Win internal support in the organization | 第83-84页 |
5.2.2 Complete corresponding HR system | 第84-89页 |
5.3 Suggestions on effect evaluation of leadership promotion strategy | 第89-93页 |
5.3.1 360 Survey | 第90-91页 |
5.3.2 Performance Review | 第91-93页 |
5.3.3 Interview and Communication | 第93页 |
5.4 Summary | 第93-95页 |
Chapter Ⅵ Summary and Conclusion | 第95-97页 |
6.1 Conclusion | 第95页 |
6.2 Limitation and Prospect | 第95-97页 |
Reference | 第97-99页 |
Appendix | 第99-110页 |