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Performance Measurement in the Social Sector:Recent Trends in the Impact Assessment Process

中文摘要第5-6页
ABSTRACT第6页
INTRODUCTION第7-9页
1. LITERATURE REVIEW第9-13页
    1.1. General overview on social entrepreneurship第9-12页
    1.2. The origin of the debate and the diffusion of social entrepreneurship第12-13页
2. PERFORMANCE MEASUREMENT第13-40页
    2.1. General overview on performance measurement第13-14页
    2.2. Performance measurement in the social sector第14-15页
    2.3. Measurement of the social value第15-17页
    2.4. Methods and approaches for measu ring the social value第17-37页
        2.4.1. General overview of consolidated frameworks第19-27页
        2.4.2. Two examples of consolidated frameworks:the Balanced Scorecard and the Social Return On Investment第27-37页
    2.5. Current problems of performance measurement in the social sector第37-39页
    2.6. Filling the knowledge gap existing in the literature第39-40页
3. THE METHODOLOGY第40-44页
    3.1. Mix Method Approach第40-41页
    3.2. Research questions第41-43页
    3.3. Data collection第43-44页
    3.4. Limitations第44页
4. DATA ANALYSIS第44-100页
    4.1. The interviews第44-63页
        4.1.1. Introduction to Invest For Children,The King Baudouin Foundation, Fondazione Laureus,Ecorys and The SROI Network第44-61页
        4.1.2. Discussion on performance measurement practices adopted by interviewed organizations第61-63页
    4.2. The database第63-76页
        4.2.1. Introduction to the organizations in the database第63页
        4.2.2. Discussion on performance measurement trends第63-76页
    4.3. Case study:Midnight Basketball第76-100页
        4.3.1. Introduction第76-77页
        4.3.2. General overview of the project第77-78页
        4.3.3. Impacts Analysis第78-96页
        4.3.4. Statistic analysis第96-98页
        4.3.5. Discussion第98-100页
5. FINAL DISCUSSION第100-104页
6. APPENDIX:The questionnaire第104-107页
7. BIBLIOGRAPHY第107-114页
ACKNOWLEDGEMNTS第114-115页

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