| 摘要 | 第1-3页 |
| ABSTRACT | 第3-6页 |
| CHAPTER 1 INTRODUCTION | 第6-9页 |
| ·BACKGROUND | 第6-7页 |
| ·SIGNIFICANCE OF THE RESEARCH | 第7-9页 |
| CHAPTER 2 SUMMARY OF CRISIS MANAGEMENT | 第9-17页 |
| ·BASIC THEORY OF THE CRISIS MANAGEMENT | 第9-13页 |
| ·THEORY OF THE CRISIS MANAGEMENT | 第13-17页 |
| CHAPTER 3 BACKGROUND OF S COMPANY AND DRUGS RECALL MANAGEMENT | 第17-31页 |
| ·BRIEF INTRODUCTION OF S COMPANY AND PRODUCTS | 第17-21页 |
| ·THE BACKGROUND OF THE DRUGS RECALL | 第21-25页 |
| ·ANALYSIS OF DRUGS RECALL MANAGEMENT OF S COMPANY | 第25-31页 |
| CHAPTER 4 SOLUTIONS OF DRUGS RECALL MANAGEMENT OF S COMPANY | 第31-54页 |
| ·TASKS IDENTIFIED AND RECALLED MANAGEMENT TEAM FORMED | 第31-35页 |
| ·ESTABLISHMENT OF EARLY WARNING SYSTEMS AND PRE-ASSESSMENT PROCEDURES | 第35-43页 |
| ·DEFINITUDE DEPARTMENTS RESPONSIBILITIES AND IMPROVE THE ACTION PLAN | 第43-47页 |
| ·DEFER TO RECALL LIFE CYCLE AND ACHIEVING ALL-ROUND COMMUNICATION | 第47-52页 |
| ·DO ASSESSMENT AFTER AND SEEK THE OPPORTUNITIES FROM RECALL | 第52-54页 |
| CONCLUSION | 第54-55页 |
| REFERENCE | 第55-56页 |
| ACKNOWLEDGMENT | 第56-57页 |
| PUBLICATION | 第57页 |