| Acknowledgements | 第1-5页 |
| Table of Contents | 第5-9页 |
| Abstract | 第9-11页 |
| Introduction | 第11-15页 |
| Chapter One A Historical Survey of Pragmatic Studies of Politeness | 第15-25页 |
| ·Studies of Politeness in the West | 第15-21页 |
| ·Leech's Politeness Principle | 第16-19页 |
| ·Brown and Levinson's Face Theory | 第19-21页 |
| ·Studies of Politeness in China | 第21-25页 |
| Chapter Two English and Chinese Politeness: Cross-cultural Contrast | 第25-51页 |
| ·English Culture and Politeness | 第26-33页 |
| ·English Cultural Orientations | 第26-28页 |
| ·The Origin of Politeness in English Culture | 第28-30页 |
| ·Features of English Politeness | 第30-33页 |
| ·Chinese Culture and Politeness | 第33-41页 |
| ·Chinese Cultural Orientations | 第33-36页 |
| ·The Origin of Limao in Chinese Culture | 第36-38页 |
| ·Features of Chinese Limao | 第38-41页 |
| ·English and Chinese Politeness and Cultural Values | 第41-51页 |
| ·Modesty vs. Self-denigration | 第41-44页 |
| ·Privacy vs. Mutual Care | 第44-46页 |
| ·Face vs. Lian or Mianzi | 第46-47页 |
| ·Solidarity vs. Power | 第47-51页 |
| Chapter Three Politeness in Communication and its Pragmatic Failure | 第51-66页 |
| ·An In-depth Analysis of Politeness in Speech Acts of Requests | 第51-59页 |
| ·Pragmatic Failure of Politeness in Cross-cultural Communication | 第59-66页 |
| ·Pragmalinguistic Failure | 第60-62页 |
| ·Sociopragmatic Failure | 第62-66页 |
| Chapter Four Implications | 第66-72页 |
| ·Implications for Cross-cultural Communication | 第66-68页 |
| ·Implications for Foreign Language Teaching and Learning | 第68-72页 |
| Conclusion | 第72-74页 |
| Bibliography | 第74-76页 |