| 摘要 | 第1-4页 |
| Abstract | 第4-7页 |
| CHAPTER 1 INTRODUCTION | 第7-15页 |
| ·OVERVIEW ON POLITENESS | 第8-10页 |
| ·Definitions of Politeness | 第8-9页 |
| ·Classification of Politeness | 第9-10页 |
| ·Functions of Politeness in Inter-cultural Communication | 第10页 |
| ·OVERVIEW ON PRAGMATIC FAILURES | 第10-13页 |
| ·Definitions of Pragmatic Failures | 第10-11页 |
| ·Classification of Pragmatic Failure: Pragmalinguistic Failures VS Sociopragmat Failures | 第11-13页 |
| ·PRAGMATIC FAILURES IN POLITENESS | 第13-15页 |
| CHAPTER 2 LITERATURE REVIEW | 第15-24页 |
| ·REVIEW OF POLITENESS STUDIES AT HOME AND ABROAD | 第15-16页 |
| ·Politeness Study Abroad | 第15-16页 |
| ·Politeness Study in China | 第16页 |
| ·STUDIES OF PRAGMATIC FAILURES AT HOME AND ABROAD | 第16-21页 |
| ·Studies of Pragmatic Failure Abroad | 第17-19页 |
| ·Studies of Inter-cultural Pragmatic Failure in China | 第19-21页 |
| ·STUDY IN PRAGMATIC FAILURE OF POLITENESS | 第21-22页 |
| ·REVIEW ON CAUSES OF PRAGMATIC FAILURES IN POLITENESS | 第22-24页 |
| CHAPTER 3 PRAGMATIC FAILURES OF POLITENESS | 第24-35页 |
| ·SPECIFIC PHENOMENA OF PRAGMATIC FAILURES IN POLITENESS | 第24-34页 |
| ·Addressing Failures Description and Analysis | 第24-26页 |
| ·Greeting Failures Description and Analysis | 第26-28页 |
| ·Compliment and Modesty Failures Description and Analysis | 第28-29页 |
| ·Farewell Failures Description and Analysis | 第29-30页 |
| ·Refusal Failures Description and Analysis | 第30-31页 |
| ·Apology Failures Description and Analysis | 第31-32页 |
| ·Request failures Description and Analysis | 第32-34页 |
| ·EFFECTS OF POLITENESS FAILURES ON INTERCULTURAL COMMUNICATION | 第34-35页 |
| CHAPTER 4 COGNITIVE ANALYSIS OF CAUSES FOR POLITENESS FAILURES | 第35-54页 |
| ·FOCUS CAUSES | 第35-36页 |
| ·COGNITIVE THEORIES OVERVIEW | 第36-41页 |
| ·Introduction of Prototype Theory and Category | 第36-39页 |
| ·Introduction of Relevance Theory | 第39-41页 |
| ·COGNITIVE ANALYSIS ON FOCUS CAUSES FOR PRAGMATIC FAILURES OF POLITENESS | 第41-54页 |
| ·Cognitive Analysis on Politeness Transfer by Prototype Theory | 第41-45页 |
| ·Cognitive Analysis on Different Culture-Based Cognitive Environment by Prototype and Relevance Theory | 第45-50页 |
| ·Culture Factor based on Ostensive-Inferential Communication Model | 第45-47页 |
| ·Cultural Contextual Assumptions of Chinese and English Politeness | 第47-50页 |
| ·Cognitive Analysis on an Improper Choice of Context | 第50-54页 |
| CHAPTER 5 CONCLUSION | 第54-57页 |
| BIBLIOGRAPHY | 第57-60页 |
| ACKNOWLEDGEMENTS | 第60页 |
