摘要 | 第8-9页 |
Abstract | 第9-10页 |
Chapter 1 Introduction | 第20-32页 |
1.1 Research background | 第20-21页 |
1.2 Academic library user needs | 第21-22页 |
1.2.1 Learning | 第21页 |
1.2.2 Perception | 第21-22页 |
1.2.3 Belief | 第22页 |
1.2.4 Attitude | 第22页 |
1.2.5 Motivation | 第22页 |
1.3 Overview of motivation | 第22-25页 |
1.3.1 Maslow's need hierarchy | 第22-23页 |
1.3.2 Adlerfer's ERG (Existence needs, Relatedness needs, and Growth needs) | 第23页 |
1.3.3 Herzberg's two factor theory | 第23页 |
1.3.4 McClelland's Acquired needs theory | 第23-24页 |
1.3.5 Adam's Equity Theory | 第24页 |
1.3.6 Goal Setting Theory | 第24页 |
1.3.7 Attribution Theory | 第24页 |
1.3.8 Expectancy Theory | 第24-25页 |
1.4 Overview and Significance of the study | 第25-26页 |
1.5 The Purpose of the Study and the Study Model | 第26-29页 |
1.6 Research objectives and Overview of the Research Method | 第29-30页 |
1.7 Summary of the chapter | 第30-32页 |
Chapter 2 Literature Review | 第32-51页 |
2.1 Introduction | 第32页 |
2.2 Summary of mobile library | 第32-38页 |
2.2.1 The Mobile library concept | 第32-34页 |
2.2.2 The Mobile library resource | 第34-36页 |
2.2.3 The Mobile library resource characteristics | 第36-38页 |
2.3 Motivation theories and User needs | 第38-44页 |
2.3.1 Vroom's Expectancy theory | 第39-41页 |
2.3.2 Porter & Lawler's Expectancy Theory | 第41-43页 |
2.3.3 Campbell, Dunnette, Lawler and Weick's Hybrid Expectancy Theory | 第43-44页 |
2.4 User needs of international students | 第44-46页 |
2.5 Related theory on mobile resource use in University libraries | 第46-50页 |
2.6 Summary of the chapter | 第50-51页 |
Chapter 3 Methodology The investigation of mobile library user needs ofinternational students in university libraries | 第51-61页 |
3.1 Overview | 第51页 |
3.2 Procedure | 第51-52页 |
3.3 Preliminary interviews | 第52-54页 |
3.3.1 Overview of correlation research method | 第52-54页 |
3.4 The Study model | 第54-57页 |
3.4.1 Valence | 第55页 |
3.4.2 Expectancy | 第55页 |
3.4.3 Effort by user | 第55-56页 |
3.4.4 Performance of the service | 第56页 |
3.4.5 Interaction service quality | 第56页 |
3.4.6 User past experience | 第56页 |
3.4.7 User needs satisfaction | 第56-57页 |
3.4.8 User Satisfaction with the resource | 第57页 |
3.5 Participants of the study | 第57页 |
3.6 Data collection and questionnaire construction | 第57-59页 |
3.6.1 Questionnaire design | 第58-59页 |
3.7 Summary of the chapter | 第59-61页 |
Chapter 4 Data Analysis | 第61-86页 |
4.1 Introduction | 第61页 |
4.2 Data analysis techniques | 第61页 |
4.3 Overview of participants | 第61-62页 |
4.4 Reliability analysis of measures | 第62-63页 |
4.5 Correlation analysis | 第63-70页 |
4.5.1 Association between Valence and effort by User | 第65页 |
4.5.2 Associations between Expectancy and effort by user | 第65-66页 |
4.5.3 Association between effort by user and performance of the service | 第66页 |
4.5.4 Association between user past experience with mobile library website and performance of the service | 第66-67页 |
4.5.5 Association between User past experience with mobile library application and performance of the service | 第67-68页 |
4.5.6 Association between user past experience with quick response codes and performance of the service | 第68页 |
4.5.7 Association between user past experience with augmented reality and performance of the service | 第68页 |
4.5.8 Association between user past experience with text messaging service and performance of the service | 第68-69页 |
4.5.9 Association between user past experience with mobile library databases and performance of the service | 第69-70页 |
4.6 Association between user past experience with mobile library instruction serviceand performance of the service | 第70-75页 |
4.6.0 Association between user past experience with mobile library electronic books and performance of the service | 第70-71页 |
4.6.1 Association between user past experience with mobile library catalog and performance of the service | 第71-72页 |
4.6.2 Association between user past experience with the mobile library service in general and performance of the service | 第72页 |
4.6.3 Association between Interaction service quality and performance of the service | 第72-73页 |
4.6.4 Association between performance of the service and User needs satisfaction 54 | 第73-74页 |
4.6.5 Association between user needs satisfaction/outcomes and expectancy | 第74页 |
4.6.6 Association between User needs satisfaction and user satisfaction with the resource | 第74页 |
4.6.7 Association between user past experience with mobile library website and Expectancy | 第74-75页 |
4.6.8 Association between User past experience with mobile library application and Expectancy | 第75页 |
4.7 Association between User past experience with quick response codes andExpectancy | 第75-80页 |
4.7.1 Association between User past experience with augmented reality and Expectancy | 第76页 |
4.7.2 Association between User past experience with text messaging service and Expectancy | 第76-77页 |
4.7.3 Association between user past experience with mobile library databases and Expectancy | 第77页 |
4.7.4 Association between User past experience with mobile library instruction service and Expectancy | 第77-78页 |
4.7.5 Association between User past experience with mobile library electronic books and Expectancy | 第78页 |
4.7.6 Association between User past experience with mobile library catalog and Expectancy | 第78-79页 |
4.7.7 Association between user past experience with the mobile library service in general and Expectancy | 第79-80页 |
4.8 Discussion | 第80-85页 |
4.9 Summary of the chapter | 第85-86页 |
Chapter 5 Investigation of the Mobile Resource Settings in University Libraries | 第86-97页 |
5.1 Introduction | 第86页 |
5.2 Overview of mobile resource settings | 第86-89页 |
5.2.1 Participants | 第87-88页 |
5.2.2 Procedure | 第88-89页 |
5.3 Findings and discussion | 第89-93页 |
5.3.1 Services offered on mobile websites | 第91-92页 |
5.3.2 Popularity of social media as a reference service | 第92-93页 |
5.4 Service variations | 第93-94页 |
5.5 Discussion | 第94-96页 |
5.6 Summary of the chapter | 第96-97页 |
Chapter 6 Conclusion | 第97-102页 |
6.1 Implications of the study | 第97-98页 |
6.2 Future research | 第98-99页 |
6.3 Limitations of the Study | 第99页 |
6.4 Conclusion | 第99-102页 |
Appendix A | 第102-103页 |
Questionnaire Appendix | 第103-107页 |
References | 第107-112页 |
Acknowledgements | 第112页 |