| Acknowledgement | 第1-5页 |
| Abstract (English) | 第5-6页 |
| Abstract (Chinese) | 第6-9页 |
| Chapter One Introduction | 第9-11页 |
| Chapter Two Overview of conversation analysis and Politeness Theory | 第11-19页 |
| ·Conversation analysis | 第11-15页 |
| ·Previous study and recent development of conversation analysis | 第11-12页 |
| ·Structural analysis of conversation | 第12-14页 |
| ·Dynamic analysis of conversation | 第14-15页 |
| ·Politeness and the management of face | 第15-19页 |
| ·Notions of “face”and “FTA” | 第16页 |
| ·Strategies for doing FTAs | 第16-18页 |
| ·Sociological variables influencing the choice of strategies | 第18-19页 |
| Chapter Three Methodology | 第19-20页 |
| Chapter Four FTAs in the interviews | 第20-25页 |
| ·Interviewers’FTAs and Interviewees’FTAs | 第20-22页 |
| ·Influencing factors of the distinctions | 第22-25页 |
| ·The content and the form of job-interviews | 第22-23页 |
| ·The power factor | 第23-25页 |
| Chapter Five Realizations of politeness strategies in job interviews | 第25-45页 |
| ·Bald on record used by interviewers | 第25-27页 |
| ·Positive politeness strategies used by interviewees | 第27-33页 |
| ·Use inclusive terms to claim solidarity | 第28-29页 |
| ·Seek agreement | 第29页 |
| ·Avoid disagreement | 第29-31页 |
| ·Assert or presuppose S’s knowledge of and concern for H’s wants | 第31-32页 |
| ·Offer and promise | 第32-33页 |
| ·Positive politeness strategies used by interviewers | 第33-37页 |
| ·Use in-group identity markers | 第33-35页 |
| ·Avoid disagreement | 第35-36页 |
| ·Offer and promise | 第36-37页 |
| ·Negative politeness strategies used by interviewees | 第37-39页 |
| ·Be pessimistic | 第37页 |
| ·Give deference | 第37-39页 |
| ·Be conventionally indirect | 第39页 |
| ·Negative politeness strategies used by interviewers | 第39-45页 |
| ·Be conventionally indirect | 第40-41页 |
| ·Minimize the imposition | 第41-42页 |
| ·Apologize | 第42-43页 |
| ·Impersonalize S and H | 第43页 |
| ·State the FTA as a general rule | 第43-45页 |
| Chapter Six Conclusion | 第45-46页 |
| References | 第46-47页 |
